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Online Resumes with "CUSTOMER RETENTION"



Supervisor - 10 Years of Experience - Near 32810

COVER LETTER: To Whom It May Concern: I am writing to explore the possibility of joining your company in a Manager position. Having built a track record of delivering outstanding performance on contracts with Kaiser Permanente, CIGNA and Blue Cross Blue Shield of Florida, I believe my talents and expertise are an excellent match for the role. I can offer to a company 10+ years of leadership experience with core strengths in...

Tags for this Online Resume: Bilingual, Management, Retention, Sales, Health Insurance, Insurance, Payroll, Quality Assurance, Test, Advertising

Featured Profile

Customer Service Manager

I want to become the Vice President of Customer Service for a International company, integrating old fashioned relationship building with proven strategies of up selling and Customer Retention. With increased customer satisfaction, the last step of probing for referrals becomes easier.

Ideal Companies: Selling Aerospace products

Tags for this Online Resume: Sales, Settlements, Skip Tracing, Statutory, Coding, Communication Skills, Referrals, call center

Sales Leader - Inspires loyalty and results

Highly accomplished visionary senior sales management professional with experience in operations, P&L management, multi-channel product distribution, and sales plan development across multiple organizations. Results-orientated decisive leader with proven success in aggressively identifying opportunities, developing focus, and providing strategic business direction. Proven track record of increasing sales, market share, ...

Ideal Companies: Nike, Non-Profits, New Balance, Open

Tags for this Online Resume: Director, National Sales Manager, Sales Manager, Vice President, Customer Service, Account Management

Insurance Sales Agent - 14 Years of Experience - Near 60540

Accomplishments * Expanded my client base by 50% while maintaining a 90% customer retention rate * Participated in outside training classes to increase life insurance, long term care and annuity business by $500,000. * While managing, I increased sales by over 20% through establishing a partnership with area hotels within 6 months. * Completely redesigned a training program including hiring quality candidates to help increa...

Tags for this Online Resume: Profit and Loss Statement, Sourcing, Insurance, Retention, Training, Annuity, Life Insurance, Long Term Care, Pharmaceutical Industry, Quality

Director - 20 Years of Experience

Directed (Continued) * Participated and facilitated district training seminars monthly, with additional coaching on current and new programs on follow-up visits. * Facilitated weekly conference calls with stores teams, providing key information and focused recognition for teams showing positive results. * Regional Marketing Business District Manager, creating and delivering weekly competitive data, observations, and action ...

Tags for this Online Resume: Buying, Retail, Inventory, Inventory Control, Management, Merchandising, P&L, Payroll, Process Improvement, Project Management

Customer Service Manager - 20 Years of Experience - Near 85013

Executive leader leveraging global experience in HR, Benefits, and Sales call center Management, Implementation, Operations Management, Sales and Solution delivery. Offers Fortune 500 background, applying client facing and team building skills to outperform service expectations. Contributes to growth, strategic direction, and customer retention. Delivers process improvements and tools to increase productivity, enhance workf...

Tags for this Online Resume: Director, Service Delivery, Financial/P&L Management/Business Expansion, BPO Global, Strategy Formulation/Transformation/Implementation, Operations Management, Project Management, Six Sigma, KPI and Metrics Management, Call Center Management, Process Flow/Gap Analysis

Manager - 20 Years of Experience - Near 75068

Professional Summary Experienced IT professional, specializing in Service Delivery, Client Engagement & Relationship Management, and Technical Leadership, with a passion for improving customer satisfaction by providing outstanding service, resulting in long-term customer retention and revenue growth. Service Strategy Service Design Service Transition Service Operation Service Improvement IT Governance Requirement Definition...

Tags for this Online Resume: Documentation, EMC, Light Emitting Diode, Microsoft Windows, Transitions, VM, Wintel, Audit, Compensation, Services

Manager - 20 Years of Experience - Near 19966

Profile * A dedicated and effective business leader with over 30 years of career experience that includes startup operations, business development, executive management, contract administration, and sustained professional growth. Adept in streamlining processes and procedures to maximize efficiency and reduce costs. Able to quickly establish rapport with vendors, internal and external customers, and government agencies. An ...

Tags for this Online Resume: Sales, Management, Research, Research and Development, Training, Account Management, Assessments, Business Development, Compliance, Critical Care, contract manager, ISO Cert, AS9100, Auditor

Customer Service Manager - 20 Years of Experience - Near 75146

Summary I am an extremely competent, results-oriented business professional, with twenty years in customer service, sales, and technical support and mortgage industries. Twelve years of managerial experience in call center organizations with up to five hundred seats, which included inbound, outbound, collections and customer service. Promoted six times in six years due to the ability to quickly assess call center operations...

Tags for this Online Resume: Call Center, Customer Service, PeopleSoft, Sales, Training, Call Center Management, Management, Insurance, Services, Analytical Skills, customer service, call center, sales, brand ambassador

Operations Manager - 20 Years of Experience - Near 33183

AREAS OF EXPERTISE SKILL AREAS: Plant Operations Production Plant Cost Analysis Cost Control Finance Key Manufacturing Indicators for plant performance Lean Manufacturing Implementation Relationship management Cross Cultural communications Cross Cultural Team Building Creation Coaching Training Subordinates Strategic Planning Leadership Customer Satisfaction Customer Retention Negotiation Efficient work teams relationships ...

Tags for this Online Resume: Packaging, Manufacturing, Quality, Pricing, Account Manager, Entertainment, International Sales, Leadership, Product Development, manufacturing, production, "project management", maintenance

Supply Chain Manager - 20 Years of Experience - Near 93101

Results-driven executive with diverse experience including: operational management, supply chain, project leadership, customer retention, contract negotiation, performance management, quality assurance, and continuous improvement. Adept in financial analysis, budget planning, cost containment, and best practice RFP processes. Inspiring and respected leader with natural talent for building high-performing teams focused on s...

Tags for this Online Resume: •Negotiating High Value Contracts, •Demand Planning / Strategic Sourcing, •Program , •Six Sigma Lean Principles, •Budgeting , •Internal Auditing , •Collaboration , Evaluate, Quality, Quality Assurance, purchasing, supply chain, team, family, warehousing