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Online Resumes with "CALL CENTER "
Licensed Nurse
Tags for this Online Resume: RN, Infusion, Supervisor, Call center, Cardiology, Neuro
Help Desk Specialist, Arlington, TX
I obtained an Assoc degree in Information Technology and have over 20 years experience in customer/technical helpdesk support call centers. I am looking for a virtual call center or telecommute job at present for personal reasons.
Tags for this Online Resume: Technical Support Specialist, Help Desk Specialist, Client Services Rep, Customer Service Rep, Information Technology Degree (Associates), Over 10 years technical support
Call Center Management
Director
Tags for this Online Resume: Mortgage, Health administration, medical sales, director, pharmaceutical sales, sales, Business Development, Time Management, Director of Sales, Manager, Account Executive, Call Center, Consultative selling, Outside Sales, Inside Sales, SaaS, Tampa, Florida, Bradenton, Sarasota, Lakeland, St Petersburg, Plant City, Aurburndale, Orlando, Clearwater, Brandon, Riverview, Valrico, Seffner, Microsoft Office, Operations, Negotiator, Marketing, Budgets, Recruiter, Cost Management, Risk Management, Trainer, Reporting, Public Speaking, Internet Demos, Relationship Manager, Customer Service, Business, Professional
Network Analyst - 20 years experience - Atlanta
Technical Voice and Data Provisioning Analyst and Billing Specialist with 25 years of manufacturing industry experience focused on internal and external customer management and support. Built strong relationships with Multiple Exchange Carrier Services to enhance service and operational agreements. Performed contract negotiation and implementation, Project Management, Enhanced Customer Service Initiatives. Telecom billin...
Tags for this Online Resume: Telecommunications, Networking, Provisioning Circuits, Call Center Strategies, Billing Specialist
Sales Operation Manager - 5 years - SAP-AVAYA-CISCO -SALESFORCE Net Promoter score
Provides leadership & vision to develop a strong sales culture. Selects, manages, & develops a high performance sales team. Manages the call center sales organization to meet and/or exceed goals. Creates strategies to motivate, coach, & counsel the call center sales team. Develops strategies to enhance performance including technology, workflow, commissions, contests, leadership development, training needs, & quality pro...
Tags for this Online Resume: Sales Management, People Development , Time Management, Change Management, Project Management, Goal Oriented
21+ yrs of Commended performance in financial industry banking, collections, and sales
Strive to exceed customer/expectations by providing excellent professional quality service. Maintain customer centricity in all intiatives and interactions always putting customer first.
Tags for this Online Resume: customer service, banking, collections, sales, call center, Loan Processor, Accountant
Advanced customer service - 8 years with leading utility
To supervise & train others. Possibly manage call center operations
Call Center Supervisor
Call center manager with 18 plus years of experience in a data collection center for the US Dept of Labor. Charged with training program participants to transition from telephone reporting to web, email or touch-tone data entry. Coordinated with other data collection centers throughout the country and federal and state government agency heads to discuss program goals, budget planning and implementation of policies and proce...
Help Desk Manager - 16 years experience - Fed govt exp - High sla, fcr - Remedy - ACD Call Cntr Wash. D.Cd.
Looking for fast paced, challenging environment as a Service Desk and Call.Center Manager. I'm experienced in supporting fed govt agency with 22,000 users. Experienced in Sops, Knowledge Base. Remedy, and writing processes and procedures. Transitioned a 7 am- pm Help Desk staff to a 24/7 help desk with 3 days notice. High achiever, high survey, sla and fcr satisfaction.
Ideal Companies: Google, Facebook
Tags for this Online Resume: Help Desk SME, Baltimore - Washington DC , ACD Call Center, Remedy, SLAs, FCR, SOPs, Knowledge Base, ITILv3, Processes, govt
Computer Science Information Technology
OTTO PEREZ 13615 Filmore Street Pacoima, Ca. 91331 Phone: (818) 890-9848 – Email: ottoperez.8875@yahoo.com OBJECTIVE To secure a position as a Help Desk Technician or Network Technician in a challenging environment that provides generous opportunities for learning and growth. At the same time having fan helping customers. SUMMARY Dynamic, creative, excellent team player, and results-driven. Computer Technician with over ...
Customer Service Representitive - 20 years experience - Internet Proficient, Great Communication Skills
Entry level position for a career oriented company in their Customer Service Department. While working and gaining valuable experience, I would like to further my education within the company by completing any training classes they offer so I can have the certification to advance with the company.
Tags for this Online Resume: Call Center, Construction Office, Restaurant, Bar/Lounge, Retail, Sales
