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Online Resumes with " inbound outbound calls "
Why consider adding me to your Operations or Customer Service teams as a Client Support Associate?
I am a seasoned client services professional experienced with client administration and who values relationships as much as revenue. I am also a talented professional who have "walked the walk" in large, complex organizations and made an impact with small companies with my benefits derived from solutions based on best practice experience. I am a champion of client objectives and consultative strategy development and am inte...
Ideal Companies: Citigroup, Wachovia, Fidelity, E-Trade, Charles Schwab, Bank of America, HSBC, Merrill Lynch, Barclays, Wells Fargo, Neuberger Berman, PNC, Credit Suisse, Deutsche Bank, Goldman Sachs, Broadridge, FINRA, Scottrade, UBS, AIG, Alliance Bernstein, Computershare, TDAmeritrade, Blackrock
Tags for this Online Resume: client services, operations associate, client relationship manager, CRM, ADP, ACD
Customer Service Manager- 10 Years of Experience -Houston Area
10+ years of experience leading teams of 20-200 staff members. 4 years of invoicing/billing. 3 years leading the roll out of new campaigns for both inbound and outbound calls. 6 years of interview and hiring new employees as well as training. 5 years of approving payroll, PTO and shift schedules. Motivated under performing teams, increasing quality by 15-20%. An eye for developing talent with 10% of direct reports being pr...
Clercial experience
Ideal Companies: -
Tags for this Online Resume: inbound/outbound calls, typing, faxing, filing
Customer Care Specialist
Customer focused representative with willingness to foster long-term relations with customers for good of the company. Dedicated, loyal, conscientious.
Ideal Companies: Michael Bastone
Tags for this Online Resume: Provide, Resolve, Document, Inform, Issue, Transfer, Record, Operate, Balance, Maintain, Update, Register, Collect, Retain, Reference, Answer, Foster, File
Customer Service Representative - 20 Years of Experience - Near 17104
I need work from home and I am experienced in customer service, inbound and outbound calls for sales or problem solving. I am the founder of Medicare Utility Review Specialist Department at Capital Blue Shield. The department is still being used today. I also started a ministry in 1998 called Faith Love & Hope Tabernacle International, Inc. It is still in existence today. I also aspire to have my own business and staff at...
Tags for this Online Resume: work from home, customer service, telemarketing, inbound phone sales/service, leads/sales, outbound appointment setting, inbound appointment setting
Sales Representative - 15 Years of Experience - Near 19140
Currently applying for a sales position within the company. I possess a very successful sales and customer service background which includes inbound and outbound calling. Outbound calling with an average of making a minimum of 300 calls per day. Over 15 years of experience in the telesales field as well as face to face sales. Have a natural drive for success and a passion to achieve set goals. Proven track record history of...
Tags for this Online Resume: Sales Representative, Sales Executive, Customer Service Representative, Telemarketing, Consultant, Marketing, Advertising, Call Center
Customer Service Representative - 15 Years of Experience - Near 30213
I' am enthusiastic ,energetic customer service /call center quality assurance representative with fifteen years of in-depth knowledge of inbound /outbound call centers polices and procedures. I'm committed to reaching company goals and offer speed, accuracy and professionalism. Proficient in high call volume environments. Superior computer skills and telephone etiquette Seeking employment with customer service /inbound call...
unit coordinator/medical receptionist
To find a full time position as a Medical receptionist with a company that allows me to use my skills and leadership to successfully reach our goals..
Tags for this Online Resume: organizing patients, inbound,outbound calls, filing,inventory,stocking, scheduling appointments, providing transportation, resolving conflict issues
Customer Service Professional
I have a proven history of effectively leading others to achieve service excellence within the banking and retail apparel industries. In previous positions, I’ve planned and implemented scalable call centers and poised them for growth and increased revenue. My key strengths are in organizing, quality output, leadership, mentoring, common sense decision making, practical problem solving, effective interaction and collaborati...
Tags for this Online Resume: Benchmarking performance, develop KPIs, implementing best practices, measuring performance, Microsoft Office Word Excel, managing department budgets, managing staff performance, Implementing new customer channels, Building a contact center, Developing sales goals, First Contact Resolution, department procedures
Paralegal - 2 Years of Experience - Near 77478
Summary of Qualifications ~ * Track record of success liaising with broad customer base in busy inbound and outbound call center environment. * Capitalize on interpersonal talents to build rapport with customers in order to continually achieve desired satisfaction results. * Leverage problem-solving skills to effectively research, analyze and address client questions and grievances, leading to persistent revenue increases. ...
Tags for this Online Resume: Adobe, Apple MacIntosh Operating System, Billing, Call Center, Customer Service, Data Entry, HyperText Markup Language, Internet, MS OFFICE, TYPING, HTML, JavaScript, the Internet, Windows Vista/XP/2000
Loan Processor - 5 Years of Experience - Near 92008
Seeking a position where the following skills experience and personal talents benefit and employer with ability to work in a fast -paced environment call center with customer service. Collections, Loss Mitigation and Loan Processing. Over 13 years of experience with high volume inbound and outbound call centers.
Tags for this Online Resume: Imaging, Underwriter, Appraisals, Bankruptcy, Documentation, Pipelines, Rational, Underwriting
Application Support - 15 Years of Experience - Near 43206
Norman has over 15 years of diversified experience working with various Avaya Aura System platforms which include G3s, G3r, S88xx, S87xx, S85xx, S84xx, S83xx, G350, G430, G450, G700, and G650 gateways including Survivable Remotes LSP's and SLS's. In addition he has programmed and worked on Avaya Aura products including all Communication Manager Releases up to the current virtual server related release 6, Avaya Session and S...
Tags for this Online Resume: ISDN, Network Services, Networking, Outside Sales, Pricing, Project Management, Project Manager, Sales, Services, Support, Avaya