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Featured Online Resumes

CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631

Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma methodologies to develop and integrate tactical and cost-effective initia...

Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.
Tags: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability

Manager/Director/VP - Aviation Human Factors/Safety - 20 Years Experience - Atlanta -

Lead a team to develop innovative human factors/human centered design solutions for aviation, medical, or consumer devices. Seeking hands on, high energy, high profile team with opportunity to grow the business.

Tags: Human Factors, Usability, User Experience, HCI, Aviation, Safety

Quality Manager - 20 Years of Experience - Near 98037

Highly accomplished and focused quality management systems professional with extensive experience in quality system audits, quality assurance, quality engineering, environmental aspect, regulatory compliance, training, oral and written communication, performance and productivity improvement. In-depth knowledge of Quality, Aerospace and Environmental Management Systems. Intensive training in, and knowledge of, ISO Standards, Military (Mil) Standards, National and International Regulatory S...

Ideal Companies: Phillips, Boeing, Microsoft, Lockheed Martin, Alaska Airlines, Amazon, British Standard Institute, and any Quality Auditing Registrar
Tags: Supply Chain Mgt , Aerospace Auditor, Quality, SQL, Aerospace, Environmental, Quality Managements, Consulting, ISO 9000, AS9100 and EMS 1400 Standard, Exemplar Global, manufacturing

Senior Program Analyst

Highly motivated Senior Program Analyst experienced in the introduction and support of a wide variety of projects, able to work with, motivate, and mentor diverse professional teams, while leading by example. A proven leader, who quickly and successfully responds to ever-changing environments and situations, consistently achieves goals within critical project deadlines, and is able to leverage an eye for detail, ensuring success and quality. • Focused and motivated, able to work both indep...

Tags: Military Operations, Government, Emergency Management, CONOPS, Training Development/Management, Exercises Development

Engineering Manager - 6 Years of Experience - Near 92101

PROFILE Over 20 years engineering experience with combination of R&D, project management and NPI engineering, outsourcing management, Process improvement and development

Tags: Manufacturing, Outsourcing, Project Leader, Management, Product Development, Program Management, Sales, Engineering

Enterprise Account Manager - Sales and management of corporations that have a minimum of 3,000 empolyees.

Established a 20+ year record of accomplishments in sales and sales management which includes honors and recognition as a top producer, new product launch successes, aggressive market share growth, development of highly productive sales teams, and success in designing sales programs (market, product, account, or client specific) that have proven effective for driving revenue past previous thresholds. Experience and success is built on a personal desire to contribute to the overall effectiven...

Ideal Companies: AT&T, Microsoft, Comcast, Technology and Telecommunication Companies
Tags: Planning, Strategic Planning, Dell, e-Commerce, EMC, HP, Management, Enterprise Account Executive, Software Sales, Cisco

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