Description
I am seeking an opportunity that will allow me to utilize my skills and passions as a change agent and brand ambassador to aid others while driving profitable business results. I have over 20 years of well-roudned business experience. My strengths are my ability to engage and inspire, investigative and negotiating skills from previous claim experience, project management and leadership.
Accomplishments
Highlights:
•Successfully reduced the time to close pending compliance projects by 233% •Achieved a 5% reduction in customer communications generated at new business to improve the on boarding process •Maintained a 95% regulatory compliance result for states supported through oversight, providing claim officers with analysis of key regulatory requirements and internal controls to maintain corporate compliance •Increased fraud detection and Corporate Security referrals by 5% through the develoment and implementation of a standardized monitoring process for Internal Control Reviews •Managed employee engagement initiatives for an Employee Resource Group resulting in a 200% membership increase over a 2 year period •Manage event logistics for strategic programming for the entire enterpriseCompanies I like:
Responsibilities
Process Improvement, Continuous Improvement