Account Manager Career Research and Resources
Mayo Clinic
Provided administrative support for 9 physicians, 1 Nurse Practitioner, 1 Physician Assistant and 2 Medical Assistants. Served as liaison between physicians and transplant patients, ensuring patient satisfaction and resolution of concerns. Tracked dialysis patient compliance, maintained dialysis database, and provided monthly reports according to physician standards.
Avg. Salary: $52,000 · Company Rank: Not Available
Phoenix Suns
Managed 875 accounts, resulting in approximately $6 million in revenue. Created custom guest experiences to engage accounts based on relationships and ultimately build retention. Planned and executed over 20 social, networking and business-building events throughout each season. Tracked individual customer touch points using combined database systems of CRM contact management and Archtics.
Avg. Salary: $52,000 · Company Rank: Not Available
CMG
Responsible for over 2,500 patients of 8 doctors fulfilling insurance benefits requirements. Upheld confidentiality standards with sensitive patient information according to HIPAA regulations. Created database to track patient completion and report to external customer, resulting in over $100,000 in revenue.
Avg. Salary: $52,000 · Company Rank: Not Available
Travel Media Group; Div. of Dominion Enterprises
Responsible for largest district in company, 12 state area on Northeast coast comprised of 8 sales territories. Duties include weekly visits to sales territories to make calls with reps, attendence at regional industry trade shows and on-going training and development of sales team.
Avg. Salary: $75,000 · Company Rank: Not Available
The Employment Guide/Division of Dominion Enterprises
Oversaw 5 branch offices and their respective General Sales Managers to ensure weekly revenue and income goals were met. Participated in regional trade shows and assisted in the recruitment and training of new sales personnel and managers.
Avg. Salary: $75,000 · Company Rank: Not Available
Bayer Diabetes Health Care
Manage packaging developement and implimentation from concept to delivery on a global scale
Avg. Salary: $100,000 · Company Rank: Not Available
Lee Marketing & Advertising Group, Inc.
New business development and client management; pursuit of account receivables through legal venues
Avg. Salary: $67,500 · Company Rank: Not Available
American Marketing Association, Los Angeles
Chapter leadership and overall management of the Board of Directors
Avg. Salary: $67,500 · Company Rank: Not Available
J. D. Power and Associates
Daily oversight of client satisfaction tracking studies for automotive clients Ad hoc customer satisfaction surveys for other industries
Avg. Salary: $67,500 · Company Rank: Not Available
Management & Organizational Development Center, College of Business & Economics, Cal State Univ Northridge
Management of large-scale customer satisfaction study at City of Los Angeles career centers as a component of a performance management system Focus group moderation Data analysis Report writing Staff training Oral and written presentation of findings
Avg. Salary: $67,500 · Company Rank: Not Available
