Browse Career Research in Management & Business
Management & Business Career Research
Telvista, Inc.
Provides technical support and troubleshooting for WNP team on port-in and port out process for cellular telephone numbers. Responds to incoming calls from MetroPCS corporate stores, authorized dealers and customers regarding complaints and issues with the WNP process and provide resolution. Provides analysis for BOA (back office agent) team to detect, report, and resolve various billing errors.
Avg. Salary: $83,740 · Company Rank: 1.0 out of 5
Bank of America
Supervised onshore and offshore Change Control Support Analysts. Provided leadership on change advisory board membership to Application Specialists, Line of Business Representatives, Release Management, and Technology Support Teams. • Verified all proper testing and collision avoidance and ensured completion for all changes. • Facilitated week change meetings to review and approve/deny scheduled changes. • Provide...
Avg. Salary: $83,740 · Company Rank: 4.0 out of 5
Bank of America
Reviewed and assessed risks of technology changes to Telephone Banking and Ecommerce via change records submitted through the Peregrine Service Center application. • Verified all changes were complied with current Bank of America change policies. • Participated in daily meeting to review and determine which technology changes were of impact to online banking applications and schedule those changes to follow rolling syst...
Avg. Salary: $83,740 · Company Rank: Not Available
Nations Bank/Bank of America
Handled daily calls from Level 1 Help Desk concerning on various mainframe issues that could not be resolved by Level 1 team. • Provided solutions to CICS, VTAM, IMS, MVS, and other mainframe applications & printing issues. • Ensured quality service on a daily basis while complying with governing standards & procedures.
Avg. Salary: $83,740 · Company Rank: Not Available
Affiliated Computer Services, Inc.
Provided Level 1 Mainframe Help Desk support for approximately 350 various ACS, Inc. clients. Duties included recording details of problem via online trouble ticket, troubleshooting issue, finding successful resolution to issue when possible or routing issue to appropriate Level 2 team. Additional duties included performing follow-up on trouble ticket to verify problem was resolved to client’s satisfaction. As a VSE syst...
Avg. Salary: $83,740 · Company Rank: Not Available
Minyard Food Stores, Inc.
Responsible for information systems processing in all areas of company business such as inventory, payroll, accounts payable, personnel, and shipping and receiving. Daily duties included processing of retail store orders, execution of scheduled batch jobs, printing and distribution of various reports, store UPC labels, shelf tags, warehouse picking labels, accounts payable and payroll checks, daily tape and disc backups of ...
Avg. Salary: $83,740 · Company Rank: Not Available
Citigroup
• Function as audit liaison for Citi Retail Services, coordinating on-site visits from federal regulators, internal auditors, and internal compliance departments. Administer deliverables, facilitate opening meetings, and mediate discussions between auditors and senior business managers, both at the home office and in satellite locations in the U.S., Canada, and Puerto Rico. - Managed regulatory exam between Citi Retail S...
Avg. Salary: $65,000 · Company Rank: Not Available
Citigroup
• Managed disaster recovery program for Citi Retail Services, including managing the departmental back-up plans and call tree, and coordinating annual systems recovery testing. • Coordinated the vendor management process, including coordinating vendor contracts, Statements of Work, Non-Disclosure Agreements, Electronic Media Transfer forms, as well as other vendor questionnaires. • Provided administrative support to the CEO...
Avg. Salary: $65,000 · Company Rank: Not Available
Future Medical Systems
• Managed accounts receivables for U.S. operations, including invoices and payments, and managing collections on corporate accounts. • Performed weekly inventory count of warehoused products. • Supervised contracts for standing purchase orders between FMS and the Department of Defense. • Managed contracts between FMS and shipping agent, including negotiations for transition from FedEx to UPS. • Oversaw customer service for...
Avg. Salary: $65,000 · Company Rank: Not Available
Marketing Solutions
• Negotiated and placed all agency media, and managed client/vendor coordination and traffic. • Strategized, budgeted, and maintained annual media plans for clients. • Tracked and approved all media expenditures, and audited monthly media invoices. • Assisted in the coordination and delivery of Request for Proposal (RFP) responses. • Wrote copy for print ads, websites, print articles, and radio and television spots; and ...
Avg. Salary: $65,000 · Company Rank: Not Available
