Citigroup Work Values

Daily Duties at Citigroup:

• Function as audit liaison for Citi Retail Services, coordinating on-site visits from federal regulators, internal auditors, and internal compliance departments. Administer deliverables, facilitate opening meetings, and mediate discussions between auditors and senior business managers, both at the home office and in satellite locations in the U.S., Canada, and Puerto Rico. - Managed regulatory exam between Citi Retail Services and the federal Office of Thrift Supervision, inclusive of all business areas, at a time of heightened regulatory scrutiny in the financial industry. - Directed multiple successful internal audits of local and satellite operations. - Facilitate ongoing quarterly internal business monitoring of client-facing and back-office operations. • Supervise team of three business control employees responsible for the following functions: Records Management, Disaster Recovery Planning, Information Security, Policies and Procedures, and Vendor Management. Lead team with annual goal-setting, development plans, semi-annual performance reviews, and performance improvement plans, if needed. • Project management of compliance and control project teams, comprised of cross-functional members based locally and throughout North America, to ensure timely adherence to new regulatory requirements, or in response to real or potential audit issues. • Manage the quarterly control self-audit program, the control foundation for the business. Using the Six Sigma-based Lean Controls Methodology, increased efficiency of testing program by focusing on Important Risks and Key Controls. • Identify areas for process improvement through operational auditing, and work with departments to implement. • Write memoranda for, give presentations to, and work directly with business managers and senior executives to identify issues and develop corrective action plans, and manage these plans to resolution. • Develop, distribute and present training materials to all levels of staff regarding control initiatives and compliance requirements.

What they like about Citigroup:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Control, Compliance, Management, MBA, Marketing, Strategic, Improvement, Operations, Service, Customer Service

Skills

Business Operations Control, Compliance Management, Marketing Material Production, Tradeshow & Conference Coordination, Client Services, Media Planning, Office Management, Regulatory and Audit Coordination

These are some of the questions we asked our climbers about their experiences with Citigroup: