Training & Development Manager Career Research and Resources
Maritz Research
Led process improvement initiatives for General Motors by facilitating continuous improvement programs and strategies focused on customer experience, business profitability and customer retention. Developed business process models of current and to-be processes. Applied lean six sigma methodologies to identify process improvements. Managed cross-functional project teams that research consumer behavior and recommend best app...
Avg. Salary: $92,000 · Company Rank: Not Available
Ciena
Led major organizational development and training projects. Assessed company-wide training needs and requirements. Interfaced with high-level company personnel to understand training requirements, research technical details, and design instructional courseware using the ADDIE methodology. Identified, organized and implemented technical training programs to satisfy client, employee and contractor needs. Project leader for tr...
Avg. Salary: $92,000 · Company Rank: Not Available
Speakeasy
Manage VOIP end-user training projects for new Speakeasy Enterprise Clients. Collaborate with Sr. Engineers to design new user training manuals that resulted in exceeding new customer training satisfaction scores.
Avg. Salary: $92,000 · Company Rank: Not Available
FEMA
Delivered BPI, organizational development consultation and process improvement training support to FEMA National Preparedness Division Office of Budget operations. Facilitate continuous improvement teams that focused on identifying, analyzing, solving and implementing organizational level workflow processes. Provide counsel to senior management in support of evaluating annual work plans and organizational goals.
Avg. Salary: $92,000 · Company Rank: Not Available
InPhonic
Managed organizational training and development needs through instructional design of leadership soft skills and technical skills training. Manage team of 6 training consultants. Designed and facilitated software, and customer service training programs. Used action based learning models to improve organizational learning and Kirkpatrick Models to assess training effectiveness.
Avg. Salary: $92,000 · Company Rank: Not Available
Sears/Citigroup
Led new hire training programs for customer service and collections departments. Delivered training to over 30 managers and 500 employees. Administered organizational change, diversity, interviewing and management certification programs that strengthened corporate leadership capabilities. Incorporated Kirkpatrick Models into training design for evaluation and revision that ultimately improved program effectiveness. ...
Avg. Salary: $92,000 · Company Rank: Not Available
Sears Regional Operating Credit Card Center
Led 60+ associates in a credit card collections department. Created workflow strategies to ensure the call center achieves company standards and objectives. Excellent track record of building high performing teams through coaching and development
Avg. Salary: $92,000 · Company Rank: Not Available
Faculty Advisor- Claremont Graduate University, Claremont, CA 2009-2010
: I worked with the Teacher Education for Graduate Students. abilities. The Claremont Colleges are an American consortium of five undergraduate and two graduate schools of higher education located in Claremont, California, a city 35 miles (56 km) east of downtown Los Angeles. Unlike most other collegiate associations, such as the Five Colleges Consortium in Massachusetts and the Tri-College Consortium in Pennsylvania. Known...
Avg. Salary: $60,000 · Company Rank: Not Available
Lockheed Martin
Senior Organizational Development Consultant Assigned under contract as an OD Consultant to work with the Eastern Service Area Headquarters of the Federal Aviation Administration. Have worked with senior management in launching large-scale organizational change initiatives, providing transition strategies and consultative support at the national and regional levels. Provides facilitation, meeting design and presentations fo...
Avg. Salary: $90,500 · Company Rank: Not Available
Independent Consultant - Private Practice
As an independent consultant, conducted design, development and facilitation of programs in team building, leadership development, career planning, interviewing/selection systems, Performance management systems, diversity and conflict management. Served as a consultant and trainer with the outplacement firm CMI International for delivery of career transition workshops. Provided consultation and client support, including car...
Avg. Salary: $90,500 · Company Rank: Not Available