Help Desk Specialist Career Research and Resources

Community Partners in Action,

Information Technology - Help Desk Specialist - Hartford, CT

*Assist male offender's transition back to society. *Conducting urine test when clients leave the premises and on a periodic basis. *Updated "Log in and Attendance" sheets. *Periodically updated "signing in and out" for clients leaving the premises; e.g. work or furloughs. *Implement all Agency policies and procedures pertaining to the safety and security of clients, Agency property and the community. *Periodically d...

Avg. Salary: $0   ·    Company Rank: Not Available

USA Security Services Corp.

Information Technology - Help Desk Specialist - Hartford, CT

*To delegate 6 + individuals to various security stations during security events or assignments. *To assist or communicate issues such as loud disturbances, smoking in prohibited areas. *To edit or create reports of disturbances to Team leads to create strategies to detour disturbances.

Avg. Salary: $0   ·    Company Rank: Not Available

Bank of America

Information Technology - Help Desk Specialist - Hartford, CT

*To delegate confidential tax returns. *To assist in the process of data updates concerning sensitive and private procedures. *To assist in the process of monies paid from tax returns in the amount of large and small sums. *To assist 20+ individuals in the processing of tax returns. *To process monies paid from tax returns in the amount of large and small sums.

Avg. Salary: $0   ·    Company Rank: Not Available

Northeast Utilities

Information Technology - Help Desk Specialist - Hartford, CT

*Provide technical and administrative assistance through the analysis, specifications, design, development, programming, implementation, configuration and documentation of software for IT management needs. *Interact and maintain relationships with clients and IT support personnel. *Provide technical support in the development of detailed hardware/software design and documentation as required *Provide technical and adm...

Avg. Salary: $0   ·    Company Rank: Not Available

Bloomingdales By Mail

Information Technology - Help Desk Specialist - Waterbury, CT

*Worked on and provided support for UCC7, TSO, TSOE, TSOF. *Monitored Y2K modifications. *Created documented procedures. *Maintained files for the Director in Lotus Notes application.

Avg. Salary: $0   ·    Company Rank: Not Available

Aetna life & Casualty, Middletown, CT

Information Technology - Help Desk Specialist - Middletown, CT

*Printed drafts, medical cards, and reports for test and production. *Performed troubleshooting and referred to support management when necessary. *Performed troubleshooting for back-ups, followed error procedures and made notification to appropriate personnel. *Supervised the duties of new trainees and served as back-up to team leader.

Avg. Salary: $0   ·    Company Rank: Not Available

Aetna Life & Casaulty

Information Technology - Help Desk Specialist - Middletown, CT

*Scheduled Work Processing *CMS / Network Security *Quality Control *Trained support staff on UCC7. *Maintained tape pool, including trouble shooting. *Supervised the duties of new trainees.

Avg. Salary: $0   ·    Company Rank: Not Available

Aetna Life & Casaulty

Information Technology - Help Desk Specialist - Hartofrd, CO

*Processed 10,000 annuity reports and made the appropriate adjustments. *Supervised the duties of two administrative employees. *Maintained computer name and address records for Sales Reps. and Customers.

Avg. Salary: $0   ·    Company Rank: Not Available

KLM Techniques

Information Technology - Help Desk Specialist - Westminster, MD

Install software and security updates on Windows 2003 servers. Set up and configured websites using IIS. Management and backup of SQL Server databases. Test website functionality and security • Test website functionality and security

Avg. Salary: $40,000   ·    Company Rank: Not Available

Infinium, LLC

Information Technology - Help Desk Specialist - Baltimore, MD

Ran software installation package after upgrade; assisted with rollout Swapped out machines and various peripherals Documented and scanned old and new asset information

Avg. Salary: $40,000   ·    Company Rank: Not Available