Help Desk Specialist Career Research and Resources
Cattail Creek Country Club
Maintained local area network, Ran cash register, Managed concession area
Avg. Salary: $40,000 · Company Rank: Not Available
Fresco Deli
Maintained store computers, Ran cash register, Managed stock & inventory
Avg. Salary: $40,000 · Company Rank: Not Available
RCM Technologies
Ran Sysprep and installed various software packages to Dell GX520's via NAS.
Avg. Salary: $40,000 · Company Rank: Not Available
Lockheed Martin / Center for Medicare and Medicaid
Installed various hardware and software for company-wide refresh. Responded to and resolved trouble tickets for the helpdesk. Configured and troubleshot MS Outlook after company-wide push.
Avg. Salary: $40,000 · Company Rank: Not Available
University of Maryland Medical System (UMMS)
Prepared APs for wireless network updating Operational Firmware & Boot ROM of devices using Enterasys AP Manager Survey floors of hospital test signal strength, determining future location of each AP using the Enterasys Client Utility. Documented AP locations on a floor plan for the installation crew. Configured the APs using HyperTerminal assigning IP addresses, setup encryption with appropriate management permissions. Use...
Avg. Salary: $40,000 · Company Rank: Not Available
Social Security Administration
Performed rollouts, upgrading network environment from Token Ring to Ethernet Configured network printers.
Avg. Salary: $40,000 · Company Rank: Not Available
University of Maryland Baltimore County
Set up classroom computer systems using Norton Ghost 6.0. Multicasting. Assisted students in preparation for all areas of the A+ Certification exam. Set up Advanced Server, Oracle, 3DSMax, Combustion, Microsoft Office. Replaced internal drives, cards, and motherboards; Upgraded BIOSes. Performed tape drive backups.
Avg. Salary: $40,000 · Company Rank: Not Available
Harland Technology Services
Provided onsite troubleshooting, repair, and maintenance of SCO UNIX, Windows 2000, XP, and Windows server operating systems, as well as applications and hardware, for territory that covered “Mid Michigan area. Monitored and tested systems, installed patches, and performed upgrades. Deployed new systems from ghosted image and migrated user profiles
Avg. Salary: $55,000 · Company Rank: Not Available
Enterprise Service Solutions
Delivered troubleshooting and repair services (phone and onsite) for broad range of multi-vendor systems and peripherals, from mini computers to pc lan/wan computers. Supported multiple hardware and software platforms and provided warranty support for Compaq and HP computers.
Avg. Salary: $55,000 · Company Rank: Not Available
Siemens Nixdorf Information Systems
Covered large territory base, traveling to customer sites to provide installation and troubleshooting support and services for large-scale mainframes, mid-size data entry, and pc networked systems. Apprised management of escalating issues
Avg. Salary: $55,000 · Company Rank: Not Available
