Help Desk Specialist Career Research and Resources
GE Healthcare
Ensured that surgical products worked reliably and correctly as per design specifications and FDA Good Manufacturing Practice standards. Verified problems that were present or have been resolved, using specific rigid procedures and methods in compliance with FDA standards and regulations. Tested the software and user interface of the GE OEC premium digital mobile imaging system (“C” arm X-ray machine), verifying reported...
Avg. Salary: $0 · Company Rank: Not Available
Unisys
Provided the first-line of post-sales telephone technical support of hardware, systems, sub-systems and/or applications for customers and/or employees in a highly procedural environment. Created documentation of issues and steps to support callers. Answered basic questions about installation, operation, configuration, customization, and usage of assigned products. Applied basic diagnostic techniques and remote desktop to ...
Avg. Salary: $0 · Company Rank: Not Available
Convergys
Accomplished the company goal of providing world class support to Juniper customers with various issues ranging from basic set-up and configuration questions of the IVE; issues with the SSL-VPN Appliance’s rewriter features and VPN clients. Also successfully supported customers with configuring the SSL-VPN Appliance to work with Microsoft’s Exchange server, Active Directory authentication, LDAP authentication, RSA and RAD...
Avg. Salary: $0 · Company Rank: Not Available
TeleperformanceUSA
Accomplished the company goal of providing first class support to MSN customers assisting them to solve problems with MSN software versions 5 through 8.5, e-mail programs such as Outlook versions 97 through XP and Outlook Express versions 5 and 6, troubleshooting e-mail problems, dial-up connectivity problems, hardware issues, Internet Explorer issues; spy-ware issues; customer education of MSN features; supported customers...
Avg. Salary: $0 · Company Rank: Not Available
Mark E. Meacham, Inc.
Maintain Inventory balances, shipping, receiving, order picking and staging. Cycle counting, year end physical inventory. Aid in daily operations of computer system and network.
Avg. Salary: $35,000 · Company Rank: Not Available
Alternate Advantage Computers
PC build, repair, upgrade and optimiztion. Help desk support for Windows OS's, Microsoft programs. Antivirus, Spyware, Malware removal. Maintain 20+ PC, and 15+ Laptop rental hardware and software. Purchase, Inventory, Warranty replacement for PC's, Laptop and Printers.
Avg. Salary: $35,000 · Company Rank: Not Available
The Software Place
Purchase and Deployment of Multi-Platform PC Systems Installation of Microsoft OS and other Software Hardware installs and upgrades to improve client infrastructure Helpdesk Support for Software, and Client Hardware
Avg. Salary: $35,000 · Company Rank: Not Available
Kawneer / TechTeam Global
- Assisted in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance. - Accurately documented instances of hardware failure, repair, installation, and removal. - Assisted in developing long-term strategies and capacity planning for meeting future computer hardware needs. - Supported development and implementation of new computer projects and new hardware installa...
Avg. Salary: $35,000 · Company Rank: Not Available
Bally Technologies
Travel to casino's across the US, Canada and the Carribean to install update and maintain the Bally slot accounting system
Avg. Salary: $50,000 · Company Rank: Not Available
Harrah's Entertainment
Supervised 4 other members of the IT team. Responsibile for all day to day functions of the IT department, including PC reapair, update, maintenance, as well as phone systems and user education. Responsible for 1000+ users and systems
Avg. Salary: $50,000 · Company Rank: Not Available
