Help Desk Specialist Career Research and Resources
Computer Sciences Corporation
• Provide 24/7/365 help desk and customer support to the Intelligence Community Enterprise Solutions (ICES) watch floor providing excellent problem resolution and continuous customer service for the Director of National Intelligence • Monitor and maintains five classified networks: DNI-U, DNI-S, SIPRRNet, JWICS and Stoneghost • Disseminates FAA publications, worldwide weather conditions and SIGACTS to Intelink customers • P...
Avg. Salary: $0 · Company Rank: Not Available
Greatland Corp.
· Provide phone support for outside customers · Troubleshooting Great Tax program, including installation, e-filing, Network installs, .net Framework issues, browser compatibility, and program updating related issues · Provide walkthroughs for common tasks within the program · If the issue needed escalation, follow up with the customer after 2nd tier support has provided a fix · Document steps taken to fix callers’ prob...
Avg. Salary: $27,000 · Company Rank: Not Available
Melisa’s PC Consulting and Web Design
· Taught novice users basics of Windows operation (copy, paste, navigation, program install, etc.) · Taught users how to use software applications including MS Word, Excel, Access, Publisher, Digital Photo editing software, Contact management database software · Taught users how to use computer peripherals such as: scanner, camera, card reader, and printer · Taught users how to perform basic maintenance with use of: Dis...
Avg. Salary: $27,000 · Company Rank: Not Available
Thrivent Financial for Lutherans
· Sort, prepare for scanning, scan, and index member paperwork · Devised several time-saving process improvements
Avg. Salary: $27,000 · Company Rank: Not Available
SOLD by Pictures
· Taking photos of the interior and exterior of homes to stitch and create virtual tour · Customer service and support · Designed company website
Avg. Salary: $27,000 · Company Rank: Not Available
Century 21 Acre Realty
· Answer incoming calls · Maintain and add website content · Customer service · Assisted agent in doubling sales volume from $2 million to over $4 million in annual sales
Avg. Salary: $27,000 · Company Rank: Not Available
LifeNet Health
handle spreadsheets and paperwork, standard installs, computer deployments, replace hardware in laptops, assist in help desk support, and carry out new company projects such as new wireless network and new anti-virus.
Avg. Salary: $20,000 · Company Rank: Not Available
ATK Launch Systems
• Research and repair equipment used in manufacturing rocket motors and associated equipment • Perform Preventative Maintenance on equipment and buildings
Avg. Salary: $63,000 · Company Rank: Not Available
Chick-fil-a
Run a crew of 4-6 people, handle all aspects of store cash flow, Inventory, Customer service.
Avg. Salary: $0 · Company Rank: Not Available
Rubbermaid Commercial Products
Support end-user pc's along with all hardware and software issues. Manage call center calls and help tickets.
Avg. Salary: $0 · Company Rank: Not Available
