Organizational Development Specialist Career Research and Resources
My Sister’s House
PROVIDED FULL RANGE OF THERAPY SERVICES as a member of the interdisciplinary team serving My Sister’s House, a shelter for domestic violence and sexual abuse victims. Served as Adult Therapist, Supervisor of Graduate Interns, Group Therapy Facilitator, Domestic Victim Advocate and Manager of Victim Services. CRISIS INTERVENTION / CASE MANAGEMENT: Conducted intake consultations to assess the nature and severity of the p...
Avg. Salary: $75,000 · Company Rank: Not Available
My Sister’s House
* Shadow counselors * Assist with clinical assessments and documentation * Learn medical records system * Carry a case or assist a counselor with implementing family, individual or group therapy * Participate in treatment team and consultation meetings as well as receive individual supervision. Did groups that addressed: stress management, conflict management, grief, loss, alcohol/drug/substance abuse, family issues,...
Avg. Salary: $75,000 · Company Rank: Not Available
Crisis Ministries
MANAGED DAILY OPERATIONS of the Family Center, a long-term shelter for homeless families, women and children. Conducted client in-take and assessment. Supervised and coordinated programs and services delivered by volunteers, staff and other community entities. CONDUCTED ANALYSES OF CURRENT PROGRAM PROCESSES such as record-keeping systems, reporting systems and workflow processes to make recommendations for changes. P...
Avg. Salary: $75,000 · Company Rank: Not Available
Verizon Wireless
•Ensure that daily operations and projects occur on schedule and within budget, while meeting/exceeding internal and external customer expectations and business results. •Evaluate, plans, promotes, and executes long-term solutions to current and previous issues to ensure productive resolutions and high customer satisfaction. •Hire, manage, and mentor the all levels of Customer Service and Technical support to cultivate a...
Avg. Salary: $95,000 · Company Rank: Not Available
Verizon Wireless
•Created High Potential Learning & Development Programs. •Selected external speakers, assessment and development planning, identifying rotation assignments, experiential learning, action learning experiences, peer-to-peer coaching, mentoring and capstone project assignments •Prepared reporting to senior management advising of statistics, progress on goals, issues/concerns and any other pertinent information. .Design, dev...
Avg. Salary: $95,000 · Company Rank: Not Available
Verizon Wireless
Manage, coach, develop, train and manage three team s of up to 100-150 customer service representatives along with 24 training assistants through 12 weeks training cycle per class with the goal of ensuring optimal productivity and quality customer satisfaction. Perform call monitoring and analysis for Customer Service Representatives provide direct feedback regarding call handling behaviors that are observed during monitor...
Avg. Salary: $95,000 · Company Rank: Not Available
Verizon Wireless
Analyze, research and resolve billing and account maintenance issues, pricing & equipment inquiries, re-rates, claims, and adjustments. •Support and assist team members with resolving customer/sales issues. •Execute multi-line price plan analysis upon request. •Be Customer Service single point of contact for specified Major Accounts and accountable for resolving all billing issues. •Maintain churn and save statistics an...
Avg. Salary: $95,000 · Company Rank: Not Available
Verizon Wireless
Researched and resolved customer service questions, inquiries, requests and problems in an accurate, timely(7-10 response per hour) and empathetic manner via email. •Provides a high level of customer service in accordance with policies and guidelines. Takes ownership of customer concerns and strives to be the primary connection between the customer and our organization. •Process customer equipment and price plans orde...
Avg. Salary: $95,000 · Company Rank: Not Available
Verizon Wireless
Provide exceptional customer service for internal and external voice and data customers. Evaluate customers concerns and resolve problems to customer satisfaction. Demonstrates and practices regularly the skills necessary to handle any CS and/or Technical Support call type that is routed through the center in this function. Follows up with customer to ensure first call resolution and achieve and deliver 100% customer sati...
Avg. Salary: $95,000 · Company Rank: Not Available
Jacksonville University
Provides the visionary leadership and management of all recruitment and marketing efforts and services for all programs supported by Adult and Graduate Enrollment at Jacksonville University. Responsibility also includes the development of new academic programs, administrative structures, resources and community partnerships which serve to increase enrollment in these areas. Oversees student services and outreach efforts fo...
Avg. Salary: $0 · Company Rank: Not Available
