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Verizon Wireless Work Values
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Daily Duties at Verizon Wireless:
Analyze, research and resolve billing and account maintenance issues, pricing & equipment inquiries, re-rates, claims, and adjustments. •Support and assist team members with resolving customer/sales issues. •Execute multi-line price plan analysis upon request. •Be Customer Service single point of contact for specified Major Accounts and accountable for resolving all billing issues. •Maintain churn and save statistics and communicate status to management on a weekly basis. •Support all business requests from the Outside Sales channel. •Identify, categorize and communicate route cause of customer / billing issues. •Maintains accurate billing records and processes changes accordingly. •Provide necessary follow-up on customer accounts/issues. •Takes on special projects as requested by management.
What they like about Verizon Wireless:
A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.
Skills
P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Change Management ? Consulting ? Project Management ? Strategic Planning
Information about Verizon Wireless
Company Rank: Not Available
Average length of employment : 2 years
Average salary of employees: $95,000
These are some of the questions we asked our climbers about their experiences with Verizon Wireless:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
