Browse Career Research in Customer Service
Customer Service Career Research
Texaco Fuel and Marine Marketing
Coordinated corporate training, advertising and sales promotions and special projects; facilitated the "Total Quality" initiative; interview potential employees; explained benefits packages/company policies; reviewed employee performance; developed/implemented employee database; created/published quarterly worldwide newsletter.
Avg. Salary: $55,000 · Company Rank: Not Available
Keyes North Atlantic
Rans my own jobs Installing hyro air, boiler, Furnace, ductless, Geo Thermal, Radiant, add on A/C, pipe treading, roof top units, Heat pumps, Nortec steams systems, Taco Control, Chiller, and Unico systems. Also did my own low voltage control wiring.
Avg. Salary: $45,000 · Company Rank: 4.0 out of 5
Telvista
Responsible for all daily functions within the call center including, facilities, HR, Recruiting, Workforce management, training, and P&L accountablity.
Avg. Salary: $90,000 · Company Rank: Not Available
Joe's HVAC
Installed HVAC Hyro Air systems into new houses and also add on air condition systems, and oil tank pipe treading
Avg. Salary: $45,000 · Company Rank: Not Available
Sitel
Responsible for all daily functions within the call center including, facilities, HR, Recruiting, Workforce management, training, and P&L accountablity.
Avg. Salary: $90,000 · Company Rank: Not Available
Convergys
Managing performance daily, managing implementation and performance management plans. Accountable to managing towards meeting P&L performance. Customer Satisfactioni actioni plans.
Avg. Salary: $90,000 · Company Rank: Not Available
Volt Technical Resources
Directed a culture of serving the customer care and sales call center operations in three geographical locations while building a culture of teamwork. Disciplines included Call Center Staff Management along with broad-based experience in Training, Quality Assurance and Instructional Design. Led the training of 2000+ new hires and seasoned employees. Managed the training staff to ensure proper performance management develop...
Avg. Salary: $60,000 · Company Rank: 5.0 out of 5
American Wireless
Responsible for leading and managing a team of Inside Sales and Customer Service Reps to resolve all customer issues, concerns, and complaints without higher-level intervention. Monitored calls and coached employees on opportunities for improvement. Met with the team weekly to set goals and assess progress to maintain an extremely high level of customer satisfaction. Implemented strategies to earn new clients and prepared...
Avg. Salary: $60,000 · Company Rank: 5.0 out of 5
Comcast Cable
As a Sales Manager, I managed the sales of new and existing products and services. Attained profit objectives, increase sales and market share. Responsible for satisfactory sales and profits as determined by operating plans. Coordinated special sales events, open houses, and customer appreciation events. Created and developed a sales environment for sister territories. Created and facilitated training of new sales associate...
Avg. Salary: $60,000 · Company Rank: 4.0 out of 5
AT&T
Directed and managed all activities associated with Call Center operations, including developing and implementing policies and procedures for converting the center to a sales and customer service environment. Established and implemented performance and service standards. Developed and implemented processes operational improvements to enhance efficiency and effectiveness of a 500 seat sales operation. Ensured productivity ...
Avg. Salary: $60,000 · Company Rank: Not Available
