Sitel Work Values

Daily Duties at Sitel:

Responsible for all daily functions within the call center including, facilities, HR, Recruiting, Workforce management, training, and P&L accountablity.

What they like about Sitel:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

IEX, Avaya, Powerpoint, excel, Word, day to day activities, supervisor, project management, Six Sigma, communication, organizational leader, leadership, training, coaching, management development, training and development, relationships, job satisfaction, recognition, employee satisfaction, team building, satisfaction survey, employee retention, retention, teamwork, motivation, implementation

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Recruiting, facility management, Project Management, Implementation of new business or projects, Employee morale management

These are some of the questions we asked our climbers about their experiences with Sitel: