Customer Service Career Research

Bank of America, NA

Customer Service - Customer Service Manager - Charlotte, NC

As an Operations Manager in the Shared Services Division, I was responsible for the timely and accurate pay of 90,000 US Associates on a bi-weekly basis.

Avg. Salary: $115,000   ·    Company Rank: Not Available

Wells Fargo Bank

Customer Service - Customer Service Manager - Concord, CA

As an Operations Manager in Online Customer Service in the Concord, CA office, I managed the production and morale of 6 Supervisors and 80 service Agents.

Avg. Salary: $115,000   ·    Company Rank: Not Available

Household International

Customer Service - Customer Service Manager - Chesapeake, VA

As a Customer Service Unit Manager, I was responsible for the production and morale of 15 Telephone Service Agents.

Avg. Salary: $115,000   ·    Company Rank: Not Available

Telecorp (AT&T)

Customer Service - Customer Service Representative - Memphis, TN

Assisted setting up new call-center supporting company's goal and objectives. Worked with vendors such as AT&T, MCI, Bellsouth and Lucent Technology to ensure a consistent flow of calls without interruption Audited operational controls and procedures; documented their effectiveness constantly and developed audit summaries and recommendations. Kept management informed of improvements and critical issues. Gathered ...

Avg. Salary: $0   ·    Company Rank: Not Available

Brother International Corp

Customer Service - Customer Service Representative - Memphis, TN

Provided technical assistance and trouble-shooting services for 90 clients per day regarding issues related to electronic equipment which included: typewriters, word processors and P-touch. Redesigned the entire phone system for over 150+ employees ( transitioned to new facility, assigned extensions, trained staff on operation of new phone system; backed up phone system). Served as the senior team leader preparing weekl...

Avg. Salary: $0   ·    Company Rank: Not Available

University of Phoenix

Customer Service - Customer Service Representative - Memphis, TN

 Serves as an instructor for students working on a degree at university on a professional path of study in Business/Management.  Offers students the opportunity to develop a relationship with a faculty member who becomes a role model and advocate for the student by offering support and counsel.  Mentoring can take several forms including career exploration and life skills development. A faculty member is paired with a ...

Avg. Salary: $0   ·    Company Rank: Not Available

Nemith Motors

Customer Service - Customer Service Manager - Latham, NY

Write-up customers vehilce for service needs; sell maintain and repairs needed Build customer retention; generated gross profits; kept customer service index at or above region; communicated with customers and technicians; kept upper management and dealer principal inform of what was going on in service department. motive co-workers in maintaining a postive work environment.

Avg. Salary: $50,000   ·    Company Rank: Not Available

Lia Hyundai

Customer Service - Customer Service Manager - Albany, NY

Handle all aspects of service department duties; hired personnel; kept service department technicians trained with Hyundai on a daily basis; trained service advisors on how to handle customers in a positive atmoshere; generated service department profits; kept dealer principal and comptroller inform on what was going on in a daily basis.

Avg. Salary: $50,000   ·    Company Rank: Not Available

AutoNation USA

Customer Service - Customer Service Manager - Pembroke Pines, FL

Performed daily training on a one to one basis with Service Consultant; Parts department personnel; office staff to lot coordinators; Motive employees on a regular basis; Maintain service department gross profits; kept CSI above region;

Avg. Salary: $50,000   ·    Company Rank: Not Available

Saturn of West Broward

Customer Service - Customer Service Manager - Sunrise, FL

Sell Saturns for one year before that I worked i service department advising customers in service and warranty repairs.

Avg. Salary: $50,000   ·    Company Rank: Not Available