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Online Resumes with "sla"



Featured Profile

Managing Director

Profile: Experienced Global Business Services Operations Director within Contract Administration, Renewal Sales Support, Programs/Project Management and Global Revenue Operations. Expertise in end to end processes, delivery excellence, and strategic account management. Organizational leadership and team player with the highest level of integrity and inclusion in alignment to the strategic and business visions. Qualification...

Ideal Companies: Open - preferably small to medium size company. Working remote possibilities

Tags for this Online Resume: Management, Services, Shared Services, Leadership, P&L, Sales, Sales Support, Support, EMC, Transitions, Operations, Innovation, Transformation Leader, Results Driven & Customer Value, Strategic Agility, Business Acumen

Director - 20 Years of Experience - Near 65466

CnL Saddle & Tack/ Lucky 6 Outfitter - Retail Sales Representative from Oct 2013 to Present Customers. * Managed SLA (Service Level Agreements) for partners and wholesale customers by creating a positive business relationship and maintaining and/or exceeding the customer expectations. * Managed Budget for Capital and Operations expenses. * Business customer service support and product presentation to include new product dep...

Tags for this Online Resume: Support, Management, Forecast, Network Operations Center

Project Manager - 20 Years of Experience - Near 20130

CAREER HIGHLIGHTS * Leading product and platform development and delivery for customers across glob. * Led Product Development and R&D for almost a decade with ESQ Business Services Inc, designing products that provided the organization a strategic business advantage. Grew revenue by 7 times and scaled up the function from a 4-member team to a 75-member strong team. * Distinction of designing world class products, from conc...

Tags for this Online Resume: Automation, BMC Software, Documentation, Integrate, Monitoring, Performance Monitoring, Product Development, Research and Development, Sales, Tivoli

Manager - 15 Years of Experience - Near 94582

Summary: A cloud computing & ITSM expert who has spent several years championing the industry-wide shift to cloud computing while helping my clients develop successful cloud migration strategies. Work closely with client teams/stakeholders to discover the current state of their IT infrastructure requirements and help them assess the feasibility & Applications suitability of migrating & operating these systems on the cloud. ...

Tags for this Online Resume: Business Development, Manufacturing, Recruiting, Services, Asset Management, Management, ROI, Toshiba, Automation, Business Analysis

Director of Human Resources - 15 Years of Experience - Near 95682

SERVICE PLAN, Rancho Cordova 2009 - 2010 Human Resources Project Manager/HR Service Center Manager Pattie A. Egan Page Two Fully responsible for managing and reconciling the annual HR budget of $3.2M, managing process improvement projects throughout Human Resources and payroll. Oversaw the creation of the new HR Service Center (8 empl). Key Achievements * Identified and implemented Service Level Agreements with HR partners ...

Tags for this Online Resume: Management, Acquisitions, Business Strategies, Compensation, Employee Relations, Equity, HR, Human Resources, Mergers, Mergers and Acquisitions

Manager - 10 Years of Experience - Near 37341

AREAS OF EXPERTISE * Customer Service * Root Cause Analysis * Team Building * Strategic Planning * Process Improvement * Lean Methodology * Influencing and Leadership * MS Office and SAP knowledge * Client Relations Responsible for site compliance of company policies procedures and safety guidelines environmental protection to include state federal OSHA DOT and HAZMAT regulations Coached evaluated and developed over 120 per...

Tags for this Online Resume: Customer Service, Financial, Financial Statements, Human Resources, Layout, Leadership, Microsoft Office, Planning, Policies and Procedures, Process Improvement

ERP - 15 Years of Experience - Near 27409

Backup/Recovery * Some of the important and critical reports/interfaces to highlight in many P2P and O2C modules (e.g. OM, WSH, INV, PO, AP, AR, GL, WSH) were: GEMS AR Invoice printing report for New Zealand, GEYMS Inventory Summary Report for Japan, Workflow package fixes related to Requisition Approval, PO Receipt Error Report, Requisition Interface, PO Conversion, Dropship ASN Re-Processing RCV Transactions Interface, AS...

Tags for this Online Resume: Oracle R12 Financials, Oracle R12 Procure-To-Pay, Oracle R12 Order-To-Cash, PL/SQL Interface Conversion, Oracle Reports, Oracle BI Publisher, Oracle Forms, Oracle Workflows, TCA, SLA, MOAC, Agile, webADI, SDLC

Manager - 20 Years of Experience - Near 84062

QUALIFICATIONS * 16 years of end-to-end technology acquisition and implementation efforts. * 16 years negotiating contracts and managing third-party relationships, risks, and responsibilities. * 14 years performing technical, operational, and business project management. * 12 years of direct end-customer, support, advocacy, and consulting. * 12 years as a leader formalizing enterprise product, service, technology, and opera...

Tags for this Online Resume: Applications, Software, Support, Application Development, Management, Services, Vendor Management, Banking Industry, Program Manager, Project Management

Manager - 15 Years of Experience - Near 23233

CAREER SUMMARY * 14+ Years of overall experience in IT Quality Assurance and Testing services with 8+ years of comprehensive experience in large QA projects management. * Spanning development, enhancements, re-engineering, maintenance and migration requirements. * Proficient in business process analysis, defining testing scope, delivery roadmaps, test strategy, test plans, test schedule, test estimates and test cases. * Man...

Tags for this Online Resume: Test Management, Automation, Test Data Management, QA Management, System Integration, Business Requirements, Integrate, Performance Testing, Quality Assurance, Reviews, Software Testing

Featured Profile

Engineering Manager

Summary A results-driven and forward-thinking senior facilities and energy project manager, with a proven track record of accomplishment in portfolio facilitation, sustainable procedures and policy, maintenance management, sla and kpi development, global project and program management, ehs compliance, finance reporting, facility management, and team leadership. Recognized for excellent interpersonal and communication skills...

Tags for this Online Resume: Management, Training, Control Systems, Security, Security Systems, Systems Analyst, Automation, Call Center, Disaster Recovery, Energy Conservation, Sustainability, Maintenance, Budget, Portfolio Management, Six Sigma, Collaborative, EHS, GMP

Manager

SUMMARY OF ACCOMPLISHMENTS: * Improved department's scorecard results through utilization of Lean Manufacturing principles, to 92% from 89% through the establishment of C.A.R.E. Team, resulting in reduction of file Start-over. *Successfully managed payment lockbox outsourced relationships to ensure attainment of key performance indicators. *Implemented six payment lockboxes, processing a combined payment volume of 744M annu...

Tags for this Online Resume: Quality, Retail, Services, Wholesale, Management, Accounts Payable, Assessments, Audit, Internal audit, Process Improvement

Network Architect - 15 Years of Experience - Near 87144

ACCOMPLISHMENTS * Planned and directed 100+ technology development, acquisition, and installation and upgrade projects over the past 14 years (heavy emphasis on data/systems security). Major projects included: Proprietary Software Application SharePoint Portal Server Deployment Active Directory Upgrades Network & Desktop Security Programs Symantec Anti-Virus Upgrade/Integration IPsec Tunnel Implementation VMware Virtualizes...

Tags for this Online Resume: Itil, Disaster Recovery, Leadership, Licensing, Management, Project Management, Systems Architecture, Vendor Management, Business Case Development, Business Management