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Online Resumes with "sla"



Senior IT Manager - 16 Years of Experience - Near 75032

Distinguished IT Leader bringing over 15 years of experience in implementing, developing, and managing high-performance IT teams and infrastructure. Possess a solid background leading and delivering strategic insight and development of highly integrated and linked systems that drive forward corporate and organizational productivity. Demonstrated talents in analyzing organizational processes and objectives to formulate IT an...

Tags for this Online Resume: Management, Project Management, Project Management Office, Training, Automation, Budgeting, Information Technology, IT Management, Program Manager, Assessments, ITIL, ITSM, Service Delivery Management, IT Project Management, Budget Management, Contracts, Procurement, Managed Services, Customer Relationship Management, Training and Development, Business Operations Analysis, Change Management, RFP, SLA, OLA

Manager - 20 Years of Experience - Near 95014

Summary * Lead Enterprise Architect * Digital Transformation & Transition Architect * Business Requirements Head * Solution/Integration/Data - Architect * Business Analyst * Development Lead / Developer Focus Areas * Transformational Programs * Business, Integration & Enterprise Architecture * Global IT Outsourcing / Transition IT Strategy & Governance * ADM & Managed Services Delivery Significant International Multisite ( ...

Tags for this Online Resume: Nortel, Outsourcing, Data Management, Management, POS, Unified Modelling Language, Architect, ATG, BEA Tuxedo, BEA WebLogic

Developer - 7 Years of Experience

1) Currently working as a Senior UI Developer in NCS Singapore through Peter Klare Consultant. [From Jul 2016] Responsibility: * Complete Front End Development using Angular 1.x Javascript AMD Jquery JSON API service bootstrap Less HTML CSS/CSS3 2) Currently working as a UI Technical Lead/Sr. Front End Developer in Wipro Singapore. [From Oct 2015 to Jun 2016] Responsibility: * Interacting with the Client for understanding t...

Tags for this Online Resume: Web, Web Technologies, Cascading Style Sheets, CSS, HyperText Markup Language, UI Design, Javascript, Hyper Text Markup Language 5, Quality, Quality Assurance

ERP - 15 Years of Experience - Near 07760

PROFESSIONAL SUMMARY Accomplished, articulate SAP consulting professional with 18 years Delivery and Sales experience in leadership roles with SAP America, PwC, Hewlett-Packard and Deloitte Consulting. Experience managing, complex global enterprise-level initiatives and developing effective long-term technology strategies. Hands-on, detail focused manager with leadership and mentoring abilities. Experience delivering SAP so...

Tags for this Online Resume: Program Manager, Management, SAP, Application Architecture, Business Objects, Change Management, Computer Aided Software Engineering, Consulting, Financial, Financial Reporting, finance transformation

Database Administrator - 3 Years of Experience - Near 10950

SUMMARY * Senior Database Analyst /Administration, Team Lead and Database Architect in MS SQL Server, Sybase environments. Having 10 years of Hedge fund, 3 years in financial industry experience and various blue-chip companies like Sharp Electronics, Verizon, Blue Cross Blue shield, Elpaso energy and international experience. Delivering IT services to the business team and helping on the decision making Alternative Investme...

Tags for this Online Resume: Services, Distribution, Microsoft SQL Server, Microsoft SQL Server 2000, Microsoft Windows, Microsoft Windows 2000, Microsoft Windows 2000 Advanced Server, Oracle, Oracle 8i, Performance Monitor

Project Manager - 15 Years of Experience - Near 30114

ACCOMPLISHMENTS * Managed large scale projects and programs $1M - $20M+ producing $35M+ annual cost savings * Recovered failed $9M Enterprise Cloud Contact Center (SaaS) project * Oversaw and monitored States $1.2B IT outsourced managed services contract managed outsourced service providers IBM/ATT, Capgemini (MSI) enforced service delivery SLA's and financial adherence * First-ever 1,200 seats, multi-site customer service ...

Tags for this Online Resume: Call Center, Disaster Recovery, Infrastructure, Customer Relationship Management, Management, ACD, Automatic Call Distribution, AVAYA, Continuity Management, Sungard

System Administrator - 15 Years of Experience - Near 60640

SUMMARY: The details of my background consist of employment in the IT leading professional for several years. For six years of my background, my responsibilities were acting as Team Lead and training in Customer Service as well as Help Desk Support, Level 1 Departments for the City of Chicago, meeting exceptional SLA's with excellent customer service values, insatiable desire for knowledge, highly driven success in my work ...

Tags for this Online Resume: Active Directory, Help Desk, Microsoft Active Directory, Help Desk Support, Inventory, Support, Desktop Computer, Email, Networking, Team Lead, sql, linux, java, javascript, it jobs, html, software, Active directory

Project Manager - 12 Years of Experience - Near 60607

AREAS OF EXPERTISE & TECHNICAL ACUMEN SNAPSHOT Operations: Project & PMO Leadership SLA Management Value Generation Best Practices Excellence Strategy: Integrations Spin-offs Commercial Excellence Partnerships Forecasting Budgets Management: ZBB Upstream Leadership Procedure Enhancements ERP Program, Product, Project Stakeholder Relationships Change Management Internal Controls KPIs Methodology: PMP Enterprise Architecture ...

Tags for this Online Resume: Process Improvement, Forecasting, Project Management, Senior Project Manager, Leadership, Management, Consulting, Customer Relationship Management, Logistics, continuous improvement, operations excellence

Team Leader - 20 Years of Experience - Near 20716

Professional Summary * IT professional with more than 26+ years of a broad range of technical skill-sets and subject matter expertise to include Project Management, System/Software Engineering (Object Oriented analysis and design expertise), Architectural Strategy and Tactical Planning for IT solutions, Requirements Management within a Life Cycle approach. Programmatic Management of project efforts that impacted a Community...

Tags for this Online Resume: Cloud Computing, Desktop Computer, Test, Test Plans, Best Practices, Data Architecture, Enterprise Architecture, Infrastructure, Planning, Security, software

Application Support - 10 Years of Experience - Near 28115

Career Summary: Technical Lead with 12 years of professional experience in a highly pressured environment. Developed and implemented a process to recover the CLS system from a database crash which led to a successful disaster recovery test. Experience in providing estimates for project managers, creating and maintaining documentation and operational procedures, reviewing macro designs, test strategies and implementation pla...

Tags for this Online Resume: Documentation, Management, Microsoft Windows, Prime, Technical Lead, Automation, Disaster Recovery, Help Desk, IBM AIX, Software

Computer Programmer - 10 Years of Experience - Near 94014

PROFESSIONAL SUMMARY: * Over 9 years of experience as a Senior Oracle Applications Techno-Functional Lead in Finance and Supply Chain modules of Oracle E-Business Suite in a variety of large Projects with Full Life Cycle Implementations, Upgradation and Post Production Support. * Extensive knowledge in General Ledger (GL), Sub-ledger Accounting (SLA), Account Receivables (AR), Inventory, Order Management, Account Payables (...

Tags for this Online Resume: AR, General Ledger, Inventory, Oracle, Receivables, Extensible Markup Language (XML), Oracle Forms, Payables, Purchasing, Toad

Telecomm Specialist - 20 Years of Experience - Near 28027

CAREER SUMMARY Professional with more than twenty years of experience providing telecommunications voice support functions, as well as setting up hardware to support telecommunications networks within the IT industry. Specialized experience includes voice telecommunications customer provided equipment help desk support engineering and project management. Completion of numerous training courses in the field of Network Commun...

Tags for this Online Resume: Avaya PBX, Voice Mail, Call Center, Networking, Nortel CS1000, Nortel Meridian 1, Symposium, VOIP, Unified Communications, Shoretel, Microsoft Server 2008 R2, Linux, Help Desk, Help Desk Ticketing, SLA agreements, Switches, Routers, Call Detail Recording, Microsoft Office, Callpilot, Modular Messaging, Element Manager