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Telecomm Specialist - 20 Years of Experience - Near 28027

CAREER SUMMARY Professional with more than twenty years of experience providing telecommunications voice support functions, as well as setting up hardware to support telecommunications networks within the IT industry. Specialized experience includes voice telecommunications customer provided equipment help desk support engineering and project management. Completion of numerous training courses in the field of Network Commun...

Tags for this Online Resume: Avaya PBX, Voice Mail, Call Center, Networking, Nortel CS1000, Nortel Meridian 1, Symposium, VOIP, Unified Communications, Shoretel, Microsoft Server 2008 R2, Linux, Help Desk, Help Desk Ticketing, SLA agreements, Switches, Routers, Call Detail Recording, Microsoft Office, Callpilot, Modular Messaging, Element Manager