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Online Resumes with "service metrics"



Experienced Administrative Professional

I am looking for a position that will allow me to act on my personal and professional interests. I am interested in finding a position that is computer-oriented (spreadsheets, data tracking, etc)and administrative in nature. I love helping others succeed. I am also looking for a family-oriented, laid back company that has a great culture and working environment.

Ideal Companies: GOJO Industries, Allstate Insurance, University of Akron, Kent State University, etc

Tags for this Online Resume: Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Publisher, Microsoft Outlook, Internet Explorer, ACT database, QuickBooks, ABAS, Smart FTP, Typing, Organization, Detail-oriented

Senior SQL Server Developer/Administrator

Microsoft Certified Professional (MCP) in designing and implementing SQL Server databases. Extensive professional experience in transactional and dimensional (data warehouse) design and development, including full Extract, Transform, and Load (ETL) implementation. • A seasoned BI/OLAP developer with hands-on experience with SSAS/SSIS and SSRS; • Designed and developed Star and Snowflake dimensional models; Designed and...

I am a leader in Customer Service Management!

Customer service is my life! I have outstanding leadership, motivational and communication skills. I can teach your employees to deliver the best customer service possible. If outstanding customer service is your goal, I will get you there!

Ideal Companies: Sprint, Southwest Airlines, Direct TV, Cox Communications

Tags for this Online Resume: Customer Service Management, Customer Service Supervisor, Call Center Customer Service Management, Call Center Customer Service Supervisor

I am an Emotionally Engaged leader that promotes People/Process/Profit

A secure company that allows performance to pave the way for a successful career.

Ideal Companies: Retail, Wholesale, Dick's/Best Buy/BigLots/Kohls/Office Max/Office Depot/Dollar Tree

Tags for this Online Resume: Performance Results

Production Supervisor

Outcomes driven technical professional with superior organization, troubleshooting, and decision making skills. Proven ability to increase company efficiency, productivity, profitability, and customer service metrics while fostering a focus on quality and continuous improvement. Equally adept facilitating cross functional work teams, or contributing individually as a consultant and business partner.

Experienced Operations Professional

Senior business parter with welll developed team-building, change management, and project management skills. Exceptional track record of leveraging creativity, solid business experience and highly effective peole skills to drive organizational skills and improve customer service.

Ideal Companies: Cargill, Merk, Schering Plow, Glaxco Smith Klein, Pfizer, Kraft Foods, Wyeth, Pricewater Cooper

Tags for this Online Resume: operations, production, manufacturing, lean manufacturing, team building

Vice President Data Center Monitoring & Control

JOSE R. MARRERO 82 W Waterside PKWY, Palm Coast, FL 32137. Tel# 732-261-3590 - Email Jmarrero@exchange.ml.com Objective I am seeking a challenging position with an innovative company Positions Held Merrill Lynch & Co. February 1985 to present Vice President of Data Center Monitoring & Control: 2009-current • Onsite staffing providing 24x7x365. • Responsible for traditional centralized console command ...

Ideal Companies: CSX, Fidelity..

Realestate related business

To increase knowledge and skill in realistate or sales arena. Especially interested in REO or outside sales. I have a talent for creating and executing sales strategies and excel at prospecting, negotiating, and closing business. My skills extend to leadership talent, with success in coaching and motivating personnel to achieve high customer service metrics. This background has resulted in outstanding sales results.

Tags for this Online Resume: TTo, Real estate Sales, REO, Marketing/Sales, Outside Sales

Supply Chain Management and Distribution Operations

2 Compton Drive, East Windsor, NJ 08520 • 732-713-0246 • hfwinsor@hotmail.com DIRECTOR / MANAGER - DISTRIBUTION / SUPPLY CHAIN Logistics / Productivity Improvement / Process Improvement/ Distribution / Quality Assurance Materials Management / Team Building / System Implementation Created world-class service departments, led critical management projects and mentored new executives for Sony....

Ideal Companies: Con Air, Fed Ex, Any manufacture or distribution center

Tags for this Online Resume: M.S. Dynamics AX, Outlook, MS Office, Coorporate Experience, Mid Size Company Experience

Customer Support Director

To educate and motivate teams of professional Customer Support Reps that will enable them to achieve results beyond their expectations. To minimize costs through creating efficiencies while providing "benchmark" service metrics.

Human Resources Manager

Tags for this Online Resume: Recruitment, On-boarding, HRIS, Taleo, Associate Relations, Performance Management, Benefit Administration, Diversity Training, Training and Development

Customer Service Manager, Seattle, Wa

To work with industry leaders in developing proper Customer Service procedures in a Call Center, or business setting. Utilizing my 20 years worth of experience, while assisting shareholders in identifying and streamlining Customer Service metrics