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Online Resumes with "service delivery "
Call Center Manager, Customer Service
Analytical strategist and results-oriented professional with a strong track record of delivering high impact initiatives in Service Delivery, Customer Relationship Management, Call Center, Customer Service as well as Staff Leadership, Training and Development. A recognized expert in operational efficiency who consistently plans, evaluates, validates and implements processes that reduce errors, increase productivity and dr...
Tags for this Online Resume: Service Delivery, Customer Relationship Management, Staff Leadership, Process Improvement/Analysis, Call Center Management
Nursing Aide - 4 Years of Experience - Near 98512
Priscilla Blais Email: priscilla4444@comcast.net 6816 Lazy St. unit B.▪ Tumwater, WA 98512▪ Cell: 603-321-1494 LAW ENFORCEMENT OFFICER Criminal Justice graduate committed to delivering high quality, responsive services. Practical projects and teamwork experiences during degree studies have revealed exceptional...
Tags for this Online Resume: law enforcement, State Trooper, Clinical Pyschologist
IT Service Delivery / Information Security Management - 20 Years of Experience - Front Range Area
Accomplished IT service delivery and project manager recognized for excellent hands on leadership skills and the ability to successfully navigate complex challenges in a fast-paced environment. Adaptable, versatile, and efficient with an impeccable work ethic. Highly adept at process improvement and fostering a collaborative team environment. Certifications: Microsoft Certified Professional, ITIL v3, Network + (Dec '15), ...
Tags for this Online Resume: Leadership, Incident Management, Process Improvement, IT Strategy , Communication, Information Security, Problem Solver, Compliance
IT Services Manager - 16 Years of Experience - Near 22407
As a seasoned IT Services Director, I have served my employers in many capacities including Program Manager, Service Delivery Manager, Solution Manager, Account Manager, Project Manager as well as Information Technology Instructor. I have focused on sustaining revenue, account growth, customer partnership, service improvement, contract renewal and improving margins. I have an approachable management style and have always...
Tags for this Online Resume: P, Risk Management, Service Level Management, Project Management, Negotiating, Strategic Planning, Customer Retention, Contract Management
Manager - 20 Years of Experience - Near 95120
Dear potential employer: As a high-performing IT professional with a strong history of effective leadership in all facets of operations and IT/IS service management, I possess the tools necessary to successfully deliver a wide range of mission-critical enterprise solutions. Throughout my career, I have had the opportunity to guide project and service delivery teams in diverse environments. Now I would like to bring this u...
Project/Program Manager
To add value to an organization's initiatives to bring technology and process change to its users, and to hopefully benefit the business' service delivery to it's customers.
Construction manager - 30 Years of Experience
I have been working successfully in the construction field for over 35 years with the emphasis in commercial retail. Working as a General Contractor, Construction Manager, Owner’s Construction Representative/Vice President of Design Development & Construction; I have the necessary experience with multiple service delivery methods to bring to this type of position. Additionally, having worked on both the Contractor and Owne...
Ideal Companies: Real Estate Developer with construction needs to organize and streamline the costs and schedule of projects; Senior Position with a Construction Project Management firm where I can put my 30+ years of experience of solve problems and getting things done
Tags for this Online Resume: New England , East Coast, Real Estate Development, Construction Project Manager, Cost effective, Schedule effective, Transparity of communications, Project Management, Project Manager, Senior Project Manager
President - 11 Years of Experience - Near 38680
For more than 20 years, I have been at the forefront of operational initiatives that have positioned educational institutions to support significant growth, and turned around floundering and problematic situations to regain the respect of the people they serve. I have conceived new ideas to strengthen core services to customers, project-managed new infrastructure initiatives, and maintained the morale of “the troops” despit...
Tags for this Online Resume: Memphis, President, Executive Management, Strategic Planning and Execution, Nashville, CEO/COO, Senior Management, Business development/Revenue Generation, Planning, Strategic Planning
MID-LEVEL EXECUTIVE & PROFESSIONAL SERVICES TRUSTED ADVISOR 20 years - Dallas
To obtain a new opportunity with a growing organization by contributing and leveraging my career experiences within various areas of the business such as Field Engineering Operations, Project Management, Program Management, and or Service Delivery.
Tags for this Online Resume: Project Management, Consulting, Sales Engineering, Program Management, Professional Services, Operations, Technology, IoT
CLIENT SERVICES AND CUSTOMER EXPERIENCE EXECUTIVE- 15 Years of Experience - Near 07631
Client-focused, results-driven, and analytical thinking manager with solid background in leveraging leadership expertise toward continuous process improvement and high-caliber customer service delivery, Operations experience in call center metrics, call quality, first call resolution, inbound call routing, quality assurance, work force management and organizational development. Capitalize on solid awareness in Six Sigma met...
Ideal Companies: Comcast, Time Warner, TriNet, Cablevision, Stryker, Disney World, Climber.
Tags for this Online Resume: Call Center Metrics, Call Center start ups., Call Quality, Inbound calls, Sales, Outbound Calls, Technical Support, SLA, FCR, Workforce Management, Call Routing, Handle Time, Availabilty, Reliability
Sales Manager - 20 Years of Experience - Near 21015
20+ years of progressive enterprise sales expertise, coupled with successes maximizing annual revenues and turning around downward sales trends. Effective in shaping vision and strategy, improving team performance, managing multimillion-dollar sales budgets, and establishing and cultivating relationships.
Customer Service Director - 20+ Years of Experience - Near 10001
Leading a customer service and service delivery team and taking that team to new heights in the delivery of superior customer service
Tags for this Online Resume: customer service manager, voice of the customer, leadership, training, revenue increase, sales support, passion for clients, excellence
