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Online Resumes with "service delivery "
Service Delivery Manager
Professional Summary Highly accomplished senior information technology manager with excellent track record for conceptualizing and directing the development of advanced technology solutions for IT operations to drive advanced growth. Successful in analyzing needs and issues, evaluating and aligning technology investments with business goals, and overseeing the design and delivery of innovative solutions to achieve strong RO...
Tags for this Online Resume: Billing, Information Technology, Lead Generation, P&L, Account Management, Evaluate, Financial, Gateway, Integrate, Management, it jobs, agile
Financial Services Sales Agent - 20 Years of Experience - Near 07044
Qualification Summary An accomplished business relationship manager, focusing on the affluent market. Strengths include relationship building, business development and service delivery. Confident and persuasive communicator, offering high caliber listening, presentation and closing skills complimented by public speaking expertise. Ability to multi-task in a high energy environment with time restraints, including Stock Marke...
Tags for this Online Resume: Financial, Planning, Client Prospecting, High Net Worth, Financial Management, Management, Documentation, Financial Analysis, Wealth Management, Insurance
Database Administrator - 20 Years of Experience - Near 20850
SUMMARY * Skilled and results-driven IT professional with 20 years of experience and expertise in Oracle database, Exadata DB machine, Fusion Middleware, EBS, Linux, and non-Oracle products. * Dedicated, responsible, dependable and organized, as a team player and independent consultant, with solid tech and project management proficiency, and proven record of achievements and delivery. * Highly self-motivated, well trained a...
Tags for this Online Resume: Sun Solaris Operating System, Oracle Database Administration, Data Processing, Dba (Database Admin), Data Modeling, Java 2 Enterprise Edition (J2EE), Structured Query Language, sql, linux
Senior IT Service Delivery Manager - 17 Years of Experience - Near 07432
Career Highlights * Slashed functional costs for MMC by $5M the first year and another $1M the following. * Maintained 98-99% customer satisfaction levels by reducing PC startup time, promoting first-call issue resolution and self -service portal, and providing first-class client services. * Achieved more than $10M savings in equipment, software, and service expenses through contract and vendor negotiations, services insour...
Tags for this Online Resume: IT Executive, Service Desk, ITIL Certified, Service Management, Deskside Support, Deskside Engineering, Business Solutions, Banking Industry, Bloomberg, Configure
Project Manager - 20 Years of Experience - Near 85259-3453
SUMMARY: * Over 35 years in IT development/support of financial, healthcare, marketing /sales, purchasing and transportation business applications * Robust experience with participation and management of Agile teams using Scrum, SAFE and Kanban * Clarity subject matter expert and successful management of large budgets and forecasting * Extensive experience managing production support/ development teams of 2 to 23 people and...
Tags for this Online Resume: Forecasting, Applications, Purchasing, Infrastructure, Security, Year 2000, agile, scrum, itil, pmp, cross-functional teams, ServiceNow, Kanban, Rally, KPIs, Budget Management, Clarity, scrummaster, PMO, aGILE,SCRUM,Confluence,sharepoint, Confluence, Sharepoint, Powerpoint, Visio, MS Office Suite, Risk and Issue Management, Financial Management
Senior Vice President - 20 Years of Experience - Near 01890
Head of Services | Chief Customer Officer GLOBAL SERVICES EXECUTIVE with 20+ years of experience shaping the enterprise strategy and directing the execution of value optimization programs for SMB businesses and large Fortune 500 corporations in the areas of managed services, SaaS/Cloud services, professional services, training and support services. TRANSFORMATION LEADER & CHANGE CATALYST with a proven history leading turnar...
Tags for this Online Resume: AVAYA, Logistics, Management, Integrate, Account Management, Call Center, Global Support, P&L, Process Improvement, SVP Services, Coud
IT Delivery Manager - 20 Years of Experience - Near 75022
Proficient IT leader seeking a challenging Information Technology position, qualified within the scope of IT Service Delivery, IT Operations Management, Digital Transformation, IT Project Management, IT Governance, IT Offshore Delivery Management. A citizen of the U.S. with an MBA degree from University of Texas. Authorized to work in the United States for any employer. Recent areas of work include IT Service Management, IT...
Tags for this Online Resume: SAP, Business Objects, Data Warehouse, Database, Database Design, Dba (Database Admin), Design Patterns, HR, ITIL, Project Management, Program Management, Account Management, Delivery Management, People Management, FInancial Management, Virtual Teams, Service Excellence, agile
Vice President - 0 Years of Experience
Tags for this Online Resume: Quality Assurance, Test, Management, Professional Services, Risk Management, Services, Application Development, Business Process Management, Process Management, Leadership
System Administrator - 20 Years of Experience - Near 33786
SUMMARY Experienced Information Technology Manager of with a background in hardware, Systems Administration of WINDOWS and Netware OS, datacenter, network equipment and firewalls. Broad range of progressive experience in both technical and managerial aspects of IT Systems Operations and Service Delivery Management with significant Customer-facing experience and a proven track record of identifying and delivering on cost-sav...
Tags for this Online Resume: HP, Wintel, Novell, Novell Netware, Systems Administrator, Team Lead, Technical Lead, Incident Management, Desktop Computer, Support, Cross-Cultural Team Leadership, ITIL Familiarity, Problem Management, Change Management
Information Technology Manager - 20 Years of Experience - Near 07090
- Selected to lead day-to-day operations for international desktop-to-data center IT infrastructure with oversight for strategic direction and vision, IT engineering and service delivery, vendor relations, offshore IT functions and system deployments. Managed an 18-member, global team with 600 indirect, operations reports residing on five continents. Led web-hosting infrastructure design and build-out for international B2B ...
Tags for this Online Resume: Global, Infrastructure, Operations, Service Delivery, Vendor Management, Contracts, Microsoft, Banking Industry, Applications, Network Services, Networking, Services, IBM, Microsoft Exchange
Manager
Accomplishments Managing a team of 25 technical resources, designed, and implemented a consolidated service delivery process within ITIL Service Delivery, Service Support, and Project Management frameworks for North Shore Long Island Jewish Medical Center. The new process provides more user visibility into work progress, appropriate routing has helped the client gain efficiencies and increase customer satisfaction in both O...
Tags for this Online Resume: Voice, Desktop Computer, Financial, Financial Systems, SEC, Securities and Exchange Commission (SEC), Active Directory, Active Server Pages, Best Practices, Certificate Authority
Administrative Assistant - 13 Years of Experience - Near 11365
SUMMARY Customer service-oriented Support professional with administrative support experience in retail as well as a solid network troubleshooting background in the healthcare and pharmaceuticals industries supporting the Microsoft Office Suite and proprietary mainframe and web-based systems.
Tags for this Online Resume: CSC, Administrative Support, Management, Support, Advertising, Benefits, Buying, Merchandising, PCS, Personal Conferencing Specification (PCS)
