Description
Accomplishments Managing a team of 25 technical resources, designed, and implemented a consolidated service delivery process within ITIL Service Delivery, Service Support, and Project Management frameworks for North Shore Long Island Jewish Medical Center. The new process provides more user visibility into work progress, appropriate routing has helped the client gain efficiencies and increase customer satisfaction in both Operations and Engineering areas. Implemented CA Clarity as Resource Management and Project Management tools. The overall system design integrated Clarity, Active Directory, SMS 2.0, and CA Service Desk to support best practices request management workflow for all IT Service and Project requests. Areas of Expertise: Enterprise and Data Center Infrastructure: Mechanical, Electrical, Technology and Physical Program Management, Process Reengineering and Automation, Outsourcing, and Offshore Development Distributed Systems Server and Desktop Platforms: Workload Management, Engineering, and Operations, HPC, GRID, Cloud Architectures, IT Asset Management, IT Service Management Real-time, Historical, Referential Market Data and Trading Floor Technology Services Local-Wide-Metropolitan Area Networking (LAN, WAN, MAN), Storage Area Networking (SAN), IP and Switched Telephony, Voice on the Net (VON), Trading Floor Voice Business Continuity Planning, Disaster Recovery, and Distributed Datacenter Strategy The site at full capacity could contain one million square feet of data center space designed for multiple colocation and cloud architectures. Design and Implement Core Technology Infrastructure for the Deep Run Campus. Develop strategic partnerships with Managed Services and Dark Fiber providers Architects Engineers and IT
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