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Online Resumes with "senior leader"



Manager - 13 Years of Experience - Near 92886

SUMMARY A driven Senior Leader of Technical Support Operations leveraging 12 years of leadership and operational expertise to deliver scalable, cutting-edge strategies that enhance the client experience and promote client success. A proven technology leader known for developing customer-centric solutions that achieve company objectives with unparalleled efficiency and quality.

Tags for this Online Resume: Leadership, Quality, Quality Assurance, Support, Technical Support, sql, javascript, jira, salesforce, project

Featured Profile

Quality Assurance Analyst - 2 Years of Experience

2014 YEAR END REVIEW TO MY MANAGER Data Integrity There are issues with the data in our core systems that affect reporting, projections, and statistics, etc. I was a key part of this initiative by workin on approximately 1,200 accounts within multiple data sets: draft accounts, credit cards, mortgages, brokerage, etc. Each account required assessing the issues, finding what system fixes needed to be made, and implement...

Ideal Companies: N/A

Tags for this Online Resume: JIRA, Confluence

Senior Vice President

ACCOMPLISHMENTS Led transformation of aging data center infrastructure to support rapidly growing Moneygram business. Secured multi-million-dollar capital investment. Refreshed and updated infrastructure which facilitated the highest daily transaction processing event in company's history. Built centralized command center to support customer and business. Reduced incidents that impacted the customer or agent by more than 60...

Tags for this Online Resume: Management, Dell, HP, IBM, Information Technology, Monitoring, Oracle, Vendor Management, Asset Management, Compliance

Senior Leader

Tags for this Online Resume: Management, Consulting, Integrate, Cardiopulmonary resuscitation (CPR), Coaching, Computer Aided Software Engineering, LMS, Mba, Medical, Nursing

Customer Service Manager - 7 Years of Experience - Near 30277

SUMMARY Senior leader with a proven track record of building and improving customer support operations. Proven abilities in planning, development and implementation of myriad functions within call centers and customer support organizations. Extensive experience in working with senior leadership to build strategies, operational analysis and metrics that maximize customer satisfaction/promotors, profits and shareholder value....

Tags for this Online Resume: Leadership, Training, Call Center, Multimedia, Retail, Sales, Sales Training, Wholesale, Scheduling, Change Management, Process Development, Process Implementation, Customer Service, Hiring/on-boarding, Terminations, Senior Leadership

Senior Program Manager - 30+ years experience - Greater Boston

Experienced senior leader and program manager seeking position in the greater Boston area. I anticipate and prevent most problems, but when they occur, I am cool-headed and mission-focused on getting them resolved effectively. I am the person you want on your side when things are not going the way you thought they should.

Tags for this Online Resume: Program Manager, process improvement, leadership, electronics, high technology, R&D experience, intelligence, proposal management, manufacturing, prototype

Army - 17 Years of Experience - Near 33547

capability to rapidly synchronize diverse goals resources and strategies to create efficient and effective solutions against ill-defined problems at the strategic operational and tactical level while incorporating comprehensive risk management solutions to ensure success. Trained and experienced in developing and leading multinational and multi-experiential planning teams networks and relationship based alliances through th...

Tags for this Online Resume: BMC PATROL, Certified Protection Professional, Email, Install, Light Emitting Diode, Management, Management Solutions, Planning, Procurement, Project Management

Senior Vice President - 20 Years of Experience - Near 48188

Career Highlights * Provided staff and operations leadership for plant, country and headquarters, in collaboration with senior leaders to develop and implement business strategies. * Extensive expertise developing local talent base in Asian countries to assume key leadership positions, including technical. * Designed and implemented Pay for Performance in the U.S. and Asia Pacific. Managed global strategic compensation init...

Tags for this Online Resume: Information Technology, Benefits, Management, HR, Human Resources, Talent Acquisition, Talent Management, Business Plan, Compensation, Engineering

Director of Staffing

Tags for this Online Resume: Audit, HR, Human Resources, Payroll, Recruiter, Home Care, Recruiting, Scheduling, Sourcing, Staffing

Executive Director - 20 Years of Experience - Near 46052

Summary Thirty years of international experience involving the building of teams to interface with foreign governments, veteran affairs, military units, and senior level civilian contacts supported by continued education in Business Studies. Acknowledged for being bottom-lined focused a big picture visionary and providing non-traditional solutions to transform stagnant or declining operations into achieving goals and object...

Ideal Companies: Rolls Royce, Johnson and Johnson, Anthem

Tags for this Online Resume: Consulting, Management, Manufacturing, Risk Management, Communications, Information Security, Planning, Policies and Procedures, Procurement, Program Management

Vice-President Organizational Effectiveness - 25 years Experience - Charlotte NC

Ideal Companies: Leadership, Consulting, Senior Leader Access and Sponsorship, Organizational Excellence, Talent Mgt

Tags for this Online Resume: Change Management, Services, Talent Management, Assessments, Management, Manufacturing, HR, Human Resources, Workforce Management, Black belt, hr, management, recruiter

Program Manager - 4 Years of Experience - Near 60031

Over twenty years of experience improving processes and performance in the healthcare and insurance industry. Extensive background has resulted in ability to establish lasting and influential relationships with internal and external stakeholders possess strong interpersonal skills to communicate with executive teams. History of success due to strategic planning, ability to research and apply the latest information and techn...

Tags for this Online Resume: Consulting, Management, Project Management, Project Management Office, Acquisitions, Benefits, Change Management, Mergers, Mergers and Acquisitions, Microsoft Change Management