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Respected builder and leader of customer-focused teams

Dedicated customer service manager with 15+ years of experience in "thinking outside the box" in a Call Center environment. Consistently achieve record-high customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations. Respected builder and leader of customer-focused teams; instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainmen...

Ideal Companies: Cardinal, Ross labs, Chase, Grange Insurance, Zulilly

Tags for this Online Resume: Director, Manager, Supervisor

Director of Nursing: Home Infusion

Dedicated RN with 33 years experience. Twenty years experience within the home infusion setting. I offer a solid foundation in Performance Improvement, The Joint Commission and nursing and pharmacy programs. My work experience has required independent judgment and decision making, leadership and analytical thinking. Special interest in nursing education, creating CEU programs, policy and procedure review and update per ap...

Ideal Companies: Walgreens Home Infusion, Local Hospital in a transition role, Hospice

Tags for this Online Resume: Patient Care and Assessment, Vascular Access Education, Documentation, Data Collection and Analysis, Data Management, The Joint Commission Standards, Regulatory Compliance, Recruiting and Hiring Staff, Policy and Procedure Update, Electronic Chart Review, Microsoft Windows Suite, Pharmacy Programs/Monitoring, Performance Improvement, Patient Safety Goals, High Risk Patient, Mentoring and Counseling Staff, Customer Service, Crisis Management, Compliance, Management, Education, Nursing, Pharmacy, Retention, Dynamic, INS

Financial Specialist - 20 Years of Experience - Near 32073

Insurance executive and producer of personal lines and commercial lines for a Fortune 500 firm with an added interest in charitable gifting. Expertise in procurement of tangible financial products and placement. Thorough understanding of financial markets and their dynamics. Use of fundamental and technical analysis. Strong grasp of P/E ratios and quick ratios.

Ideal Companies: Merrill Lynch, Charles Schwab, Prudential

Tags for this Online Resume: Insurance, Finance, Nashville, ChFC, CLU, Sales and Marketing, Financial Planning, Financial Analyst, Management, Consulting

Operational and Management Excellence Expert

I am a seasonal executive with over 20 years of successful industry experience in Executive leadership, Process Dexelopment, Strategic Marketing, Sales and Operations. I have extensive knowledge in Human Services, Mental Health treatment,Utah State Legislature, Utah Department of Corrections, United Parcel Services package handling, and lobbying on state and federal issues. I have a proven record of building revenues, incre...

Ideal Companies: Wells Fargo, Nike, United Parcel Service, American Express, Altegra Health IHC Healthcare, Home Depot

Tags for this Online Resume: Highly Strategic, Business Development, Relationship Management, Negotiation Skills, Operational Excellence, People Development, Systems Management, Metrics analysis, Improve efficiencies, Coaching and mentoring, Conflict Resolution, Production Management, Team Building, Training and Development, Innovator and results-driven executive, Continuous improvement, Opportunity analysis, Prioritizing key result area, Sensitivity and diplomacy, Conduct risk management audits

Director, Business Development - 20 Years of Experience - Near 90275

Goal-Driven Business Executive who focuses on operational financial performance and return on investment. Achieve value by strategically aligning an organization with ever-changing market conditions, penetrating target markets at the lowest marginal cost, and applying key resources to meet customer needs. Build a workplace culture of excitement and passion for every member on the team while developing employees for professi...

Ideal Companies: BNY Mellon, Wells Fargo, United Capital

Tags for this Online Resume: Management, Sales, Integrate, Investment Management, Leadership, Leadership Development, Wealth Management, Budgeting, Consulting, Financial, Sales Team Management, Financial Services Management, Nonprofit Management, Business Consulting

Senior Vice President/ Executive with over 15 Years of Experience

Assist companies with implementing successful solutions within budget while leveraging a risk mitigation approach to improve the business posture and achieve their strategic vision.

Ideal Companies: Mid-size to large companies; Astra Zeneca, IBM, CSC, SAE, FED, SEC, Government, SAIC, Banking: PNC, Wilmington Trust, Citi, BofA, Chase, DuPont.

Tags for this Online Resume: Enterprise Risk Management, Global Risk Management, Risk and Control Assessment, RCSA, Quality Reviews, Vendor Management, Chief Information Officer, Chief Security Officer, Executive Vice President, Managing Director, Chief Operations Officer, Chief Technology Officer, Senior Vice President, Big Data Governance, Governance and Oversight, Regulatory Audit Engagement