I am a seasonal executive with over 20 years of successful industry experience in Executive leadership, Process Dexelopment, Strategic Marketing, Sales and Operations. I have extensive knowledge in Human Services, Mental Health treatment,Utah State Legislature, Utah Department of Corrections, United Parcel Services package handling, and lobbying on state and federal issues. I have a proven record of building revenues, increasing profitability, building strong customer relationships, and establishing solid operations. I am a visionary leader who is able to bring organization, creative thinking, and innovative problem to all aspects of business.
Highlights:
Served 10 Years in the Utah State Legislature
Set new production record of 74,000 packages processed during a shift which ranked us highest in the Country for small package production
Employee of Month at United Parcel Service for going the extra mile and cutting down on damaged customer packages
Recognized by the National Federal Bureau of Investigations
Companies I like:
Wells Fargo, Nike, United Parcel Service, American Express, Altegra Health IHC Healthcare, Home Depot
United Parcel Services, Salt Lake City, UT 2014-Present
Supervisor
Coordinate all facets of daily operations including staffing and supervision of 50+ employees, payroll and ensuring production goals are met
Implement methods to lead team to a 300+piece per hour performance which led to increase in the company bottom line
Maintain excellent employee relationships by listening em pathetically to problems and providing solutions while keeping in mind the best interest of the company. Zero employee grievance rate
Colors of Success Inc., Salt Lake City, UT 1989-Present
Chief Executive Officer
Manage the organization of daily operations including hiring, human resource management, staff development, budgeting, facilitating team communications, contract negotiations, driving high performance and leading by example
Achieve win-win outcomes for clients by teaching strategies which improve academic grades by 52% overall
Complete projects on time and on or under budget
Receive community accolades for program services from Utah State Office of Education, University of Utah and the Church of Jesus Christ of Latter Day Saints
Lead team to meet company goals and objectives through training methods to increase staff productivity, motivation and development of talent
Maintain less than 5% turnover rate
The Kenney Group, Denver, Colorado 2009-2012
Lobbyist/Political Public Relations Consultant
Implemented a broad array of strategic communication services including health care issues, cancer, diabetes, oxygen, and healthcare software management
Consulted on clients’ needs by developing goals and objectives
Conducted advocacy campaigns, targeted messaging, organization relations message development, political advocacy, organization problem solving, coalition advocacy, bureaucratic advocacy, informing the public, and mobilizing larger groups
Built relationships with elected officials at the Federal, State, County, and Municipal Government levels
Center for Family Development Mental Health Clinic 2002-2006
Salt Lake City, UT
Executive Director
Hired and managed a multi-site team of 40+ employees
Worked with team to set goals, establish priorities, develop concepts and approaches for efficiency and review project progress and results
Developed methods to increase efficiency and simplify complex processes and trained team on these new methods
Implemented rewards and recognition programs for employees whom provided excellent customer service
Provided psychological evaluations for the Utah Department of Corrections and the Utah Courts
Conducted various clinical testing and treatment services
Utah House of Representatives, Salt Lake City, UT 1996-2006
State Representative
Analyzed State Department budgets, policies and legislation
Handled outreach to constituents
Sat on Law Enforcement and Criminal Justice Standing Committee, Public Education Standing Committee and Public Education Appropriations Committee
Assisted in balancing a 4.5 Billon dollar budget
Utah Department of Corrections, Salt Lake City, UT 1986-1994
Correctional Counselor
Managed client caseload
Implemented and reviewed case management plans and ensured that clients adhered to policy and procedures of the treatment facility
Co-facilitated treatment groups
EDUCATION
Masters of Science in Counseling, University of Phoenix
Six Sigma Lean Black Belt Professional (LBBP) #3428043