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Online Resumes with "helpdesk"



Medical or Health Services Manager - 16 Years of Experience - Near 33330

Accomplishments * Implemented and deployed Medical Applications at Hospitals, Clinics and within Cruise ships medical facilities. * Managed moves and expansion projects of Call Centers both domestically and internationally. * Managed projects that involved Database and Software upgrade rollouts to over 2500 workstations nationwide * Reengineered mainframe process to reduce processing time by 40 % (24 hours) and storage spac...

Tags for this Online Resume: Management, Procurement, Project Management, Training, Software, Software Development, Asset Management, Call Center, Desktop Computer, DSS

Manager - 5 Years of Experience - Near 77396

Summary I never settle for incremental growth, but rather grow exponentially by embracing all opportunities to master new hardware, software, build vendor relationships, and participate in all life-cycles of equipment readiness from conception to completion. Initiative, tenacity, and quick communication have separated me from my peers and facilitated success for the companies I have been associated with. Currently, I am pro...

Tags for this Online Resume: Pc, Personal Computer, Wide Area Network, Control Systems, Desktop Computer, Networking, Radar, SD, Software, Voice

Help Desk Specialist

SUMMARY: 20+ years' progressively responsible experience in providing excellent helpdesk support to end users. Highly skilled in maintaining, analyzing, troubleshooting, and repairing computers/laptops, hardware, software and peripherals. Excels in: * Documenting and upgrading hardware and software systems * Creating user accounts including user rights, security and groups creation * Providing training to employees to ident...

Tags for this Online Resume: Hardware/Systems, Install, Laptop Computer, Software, Software Installation, Adobe, Blackberry, Cabling, Desk Top Support, Desktop Computer

Network Engineer - 10 Years of Experience - Near 48457

over the past seven years has involved assembling and troubleshooting complex technical devices and equipment including desktop server and network systems. I have demonstrated my ability to quickly learn new technical skills resolve problems and improve processes which have attributed to successfully reducing critical outages and incidents of equipment failure. This trend I intend to continue long into the future. My Experi...

Tags for this Online Resume: Lotus, Management, Microsoft, Microsoft Active Directory, Microsoft Front Page, Microsoft Office, Microsoft SQL Server, Microsoft Visual Studio, Microsoft Windows, Microsoft Windows 2000

Help Desk Specialist - 14 Years of Experience - Near 29063

Professional Summary I have a Bachelor of Science degree in Information Technology and solid experience as part of a team successfully overseeing the day-to-day support of end users desktop and laptop issues, enterprise server solutions, data SAN, duplication, and system backups. Supported software includes Windows 7, 8, and 10, Server 2000 - 2012 R2, Active Directory, SharePoint 2012, and SQL Server 2008 - 2012 R2. Custome...

Tags for this Online Resume: Troubleshooting, Help Desk Support, Laptop Computer, Active Directory, Data Center Management, Server Install, Back Up & Restore, Customer Service, Information Technology, Technical Support, Desktop Computer, OS Imaging

Manager - 11 Years of Experience - Near 33445

Accomplished Operations Manager Support Manager and Computer Technician with a rapidly increasing range of industry experience looking to bring strong instincts and a proven record of procedural compliance process management and strong operational skills to a rapidly growing company. Qualifications -Service Desk/Helpdesk Management / ConnectWise administration -System and Network Administration -Cloud Storage, Backup and Di...

Tags for this Online Resume: Cloud Computing, Control Systems, Desktop Computer, Email, Logistics, Management, Pbx, SharePoint, Support, Disaster Recovery, Office 365

Tester - 15 Years of Experience - Near 22150

Ms. Davis has over 27 years of information technology experience including Tier 1-3 helpdesk support and system design. She is well versed in providing documentation testing implementation and training with multiple Enterprise Resource Planning Systems (ERPs) and custom applications.

Tags for this Online Resume: Documentation, Requirements Analysis, Support, Management, Acceptance Testing, Accounting, Applications, Cost Accounting, Oracle E-Business suite, Tier 1-3 helpdesk support, Create Test Plans, SQR

Service Manager, Program Manager , Field Service Delivery Manager,

To obtain a responsible and challenging position as a Program Manager or Service Manager within a company that has room for advancement and growth

Tags for this Online Resume: Field Service Delivery Manager, Program Manager , Service Manager, Helpdesk Manager, Deskside Support Manager

Project Manager

* Ensure that the Sponsor and Business Project Owner are aware of their responsibilities obtain their approvals as appropriate. * Develop and maintain with weekly /monthly updates as required for the Project Charter Project Plan Project Schedule and update tools like Clarity for risks issues change requests financials and milestone (Critical Milestone Charts) tracking. Includes using the following tools as appropriate: ITMS...

Tags for this Online Resume: CMM (Capability Maturity Model), Program management, VMS, Satellites, Assessments, Management, Project Management, Quality Assurance, Quality Management, Microsoft Project

Manager - 20 Years of Experience - Near 76028

Qualifications Profile Senior - Level Manager with distinguished career leading productive business operations through comprehensive IT support operations in multicultural and multinational environments. Recognized expertise bridging the technical gap between business users and Global/local technical and non/technical teams. Passionate Leader, skilled at building top-performing technical teams focused on impeccable service ...

Tags for this Online Resume: Metrics, Business Requirements, Call Center, Compensation, J.D. Edwards, Lan/Wan, Local Area Network, SAP, Mentoring, Networking, ERP, CRM, Coaching, Team building, Project Manager, Analitycs, Cisco, Netapp, SCRUM, Agile, VOIP, Microsoft, recruiting, budget, strategy

Manager - 15 Years of Experience - Near 92656

Tags for this Online Resume: Hardware/Systems, Infrastructure, Management, Software, Assessments, Business Strategies, Cisco, Cisco Switches, Disaster Recovery, Encryption, IT Management, Project Management, Risk Management, IT Compliance, Planning, Financial Acumen, Servers, Virtualization, ITIL, LEAN six-simga, Cloud Services, ServiceNow, Helpdesk, Vendor Management, Contract Management, Asset Management, Windows, Apple, OSX, iOS, Office 365, Adobe Products, Networking, Wireless, Aruba, Dell

Application Support - 8 Years of Experience - Near 75181

Summary: * Developed and implemented processing tools that enhance daily and operational function for the I/T community and the end users. * Provided technical assistance to PMO managers, Business Analysts, Incident Control Managers (ICM), systems user support to programmers and customer support to end-users. * Performed project task and assist on a detailed technical level to ensure task and day to day functions are comple...

Tags for this Online Resume: Management, Ca7, Production Support, Disaster Recovery, EDI, Electronic Data Interchange, IBM, IBM MVS Operating system, Idcams (Data Mgmt Utility, Microsoft Access, Tivoli, Mainframe Batch