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Online Resumes with "first call resolution "



Too Good to be True

Ideal Companies: Chevy, Bank of America, TAG

Tags for this Online Resume: customer service, customer sevice representative, data entry, customer service agent

VERY DEPENDABLE, WORK WELL WITH OTHERS AND ALONE. RESPECT FELLOW COWORKERS, MANAGERS, SUPERVISORS, TOP ADMINISTRATORS.

I AM A VERY DEPENDABLE PERSON WHO LOVE TO WORK WITH YOUTH OF ALL AGES. I HAVE BEEN A MENTOR TO MY DAUGHTER THROUGHOUT HER LIFE AND CURRENTLY ASSIST MY TWO GRANDDAUGHTERS WITH SCHOOL HOMEWORK, ATTEND FIELD TRIPS IF MY DAUGHTER IS UNABLE TO, AND HAVE BEEN BOTH A TEACHER AND ASSISTANT SUNDAY SCHOOL TEACHER FROM JUNE 1980 TO AUGUST 2005.

Ideal Companies: GRANDVIEW CONSOLIDATED SCHOOL DISTRICT.

Tags for this Online Resume: business, receptionist

Client First Call phone Technical Support Help Desk

Looking for a company that needs my special capabilities of communicating with clients to identify and resolve their issues.

Tags for this Online Resume: Application Support, Call Center, First Call resolution, problem identification, problem solver, phone Technical Support

Featured Profile

Customer Operations Services Executive - 20+ years experience - Unique diversified back ground

A VP Customer Operations, Service and Support, or CO. In small to medium sized technology focused companies in the general areas of mobile, wireless, communications, and/or networks.

Ideal Companies: Mobile, Wireless, Communications

Tags for this Online Resume: Customer Engineering, Product Support, Customer Service, Technical Assistance, Wireless, Strong Mentor, Mission Critical Applications, Distributed server deployments, Mobile Device Management

DeskSide Manager

12 years' technical experience in helpdesk and desktop support dealing with fast-paced, rapidly expanding companies. Expertise includes: Hardware/Software support, PC Imaging, and Networking. Analytical decision maker with excellent problem-solving skills. Recognized for ability to solve long technical problems on and off the phone and keeping above 90% first call resolution when a problem is assigned to me.

Featured Profile

Technical Support Dallas

Accomplished senior technical analyst with 17 years experience in IT Support, leadership/management, solution delivery, technical troubleshooting and software/hardware repair. Assisted in the implementation of the E-Commerce support team. Created SLAs which lead to first call resolution 80% of the time. Implemented the process for 2nd and 3rd level escalations. Provided high level of support for E-Commerce support team w...

Administrative Professional

My objective is to obtain employment with a company where there are career growth opportunities for individuals who demonstrate proficiency, professionalism, and dedication. I am a competent and reliable person with a proven record of success in assuming increased responsibility. I am able to motivate staff and encourage a team approach

Ideal Companies: medical, financial, law, technical, communications

Tags for this Online Resume: administrative, financial, business

Can do attitude in the work place

High energy medical field practice leader with exceptional interpersonal, communication and great can do attitude. Fun, creative, outgoing, learner and loyal.

Ideal Companies: United Health, USAA, OB/GYN medical office

Tags for this Online Resume: Medical Call Center, Medical Practice

File Clerk

I am looking for company that I can advance with and become a family within company.

Featured Profile

Featured Profile

Providing superior IT management and strategic planning for improved efficiencies and measurable outcomes.

Visionary, dynamic, results-oriented and business savvy IT executive with extensive experience in management consulting, strategic development, change management, business transformation, project/program management and business analysis for multidisciplinary organizations. Career history of formulating and executing strategic business and technology initiatives, spearheading complex projects to completion and orchestrating ...

Ideal Companies: Northside Hospital, Emory Health System, AT&T, Koch, Coke,