High energy medical field practice leader with exceptional interpersonal, communication and great can do attitude. Fun, creative, outgoing, learner and loyal.

COMPANY	POSITION HELD	DATES WORKED
Humana Inc	(Confidential)	5/2006 - 7/2007
National Imaging Associates	(Confidential)	2/2003 - 4/2006

SCHOOL	MAJOR	YEAR	DEGREE
Arizona Institute of Business Technology	Medical Transcription	2002	Associate Degree

Highlights:

Learning the business in a short amount of time. Learning new skills and competencies at all levels. Taking a team to the top by getting involved with them and motivating them. My team was the newest of 5 and they went to the top within 6 months. Taking challenging team members and coach them, work side by side with them. Having meetings with the team to help them invision where the company is going and their part in successfully getting it there. Engaged employee's are the best!!!!

Companies I like:

United Health, USAA, OB/GYN medical office

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Medical Call Center
• Medical Practice

In my current position I lead 22 engaged associates in a pharmaceutical call center for pre-authorizations on medicines. I have also lead two teams in the medical management field where we pre-authorized for medical imaging. In my current role leading I have taken some leadership classes to help engage my team and want them to do their best. I have proof in the pudding sort of say by being the highest team of call center dept expectations with a overall quality score of 98%. We are responsible for first call resolution and keeping the customer at the top. I collect at the stats for my team, interview, hire, attend daily meetings, keep up to date on changing medicines such as step therapy drugs, B vs D, and the maximum daily limits.