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VP Customer Services - Professional Services & Product Support

Seeking a Customer Service executive role (Professional Service and/or Product Support) which will be accountable for ensuring service is a competitive advantage that drives increased revenue, profit, customer evangelism, employee inspiration, and operational performance.

Ideal Companies: High Tech SW/HW/Network/Cloud - E.g., IBM, HP, Oracle, SAP, Microsoft, Google, Yahoo, AOL, Avid, Aspect

Tags for this Online Resume: Product Support, Professional Services, Operations Management, Customer Loyalty, Revenue and Profit Management, SaaS, NPS - Net Promoter Score, Turnaround Expert, Process Reengineering, Project Management, Operational Productivity and Efficiency, Employee Loyalty

IT Project/Program Manager - Scrum Master

My career objectives are to: 1) successfully complete large ($8m+) IT projects using an Agile or Iterative approach 2) make the project a good experience for both customer(s) and team members 3) educate/coach the team and other key stakeholders on best practices in project management which will enhance the overall delivery process

Ideal Companies: Nationwide Insurance, Government, OSU, DeVry

Tags for this Online Resume: project, program, scrum, hadoop, agile, manager, executive, Big Data, PMP, PMI-ACP, Masters

Sales Manager- Building Materials Industry - 20 Years of Experience - Near 33196

Being responsible for creating and delivering sales strategies and play a crucial role in the success of an organization.

Ideal Companies: Century Homebuilders

Tags for this Online Resume: Senior commercial engineer, Project manager, Bilingual English and Spanish, Use of technical knowledge along with sales skills, Customer focused, OSHA, People management, Quality assurance, Conducting research, Planning regulations, Knowledge of computer drafting software and Auto Cad, Leadership qualities, Keen eye for detail

Marketing - 20 Years of Experience - Near 18055

To obtain and executive or Senior level position in Marketing Research and/or data analytics.

Ideal Companies: IBM, IRI, Nielsen, Sanofi, Mobiquity, IMS, Ipsos

Tags for this Online Resume: Marketing Research, Data Analytics, Consumer Behavior, SPSS, Statistics, Consumer Product, Fine Fragrance

Vice President - 12 Years of Experience - Near 60067

Innovative and highly accomplished professional, with 10+ years of experience in operations management and implementation of customer service initiatives, and new technology toward business and process improvement.  Equipped with outstanding ability to meet financial targets by demonstrating expertise in change management, organizational restructuring, and strategic development  Skilled at developing and implementing init...

Tags for this Online Resume: Accounts Receivable Management, Customer Relationship Management, Business Process Outsourcing, KPIs, Sales, Training, Xerox, Health Insurance, Health Insurance Portability And Accountability Act, Insurance