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Online Resumes with "escalations"
Help Desk Specialist - 20 Years of Experience - Near 11233
Email: mskrine03@yahoo.com Objective: To assume a position of IT Technical Support / IT Service Management in a reputable company, and contribute to the overall success of the company in achieving record profits and raising the quality of their services/products; “Turning customers into clients” Career Highlights Contributor in strategic initiative development and aligned vendor selection with tactical mission of the organ...
Tags for this Online Resume: VP & General Manager of Computer Repair, Troubleshooter, Project Manager, Diagnostics, Help Desk, Inventory
Global Human Resources Director
Dynamic Director of Human Resources with 18 years of high profile global management experience. Proven expertise in talent management and acquisition, employee engagement, mergers and acquisition integration and Human Resource operations. Skilled at Human Resource management and support streamlining employee administration to increase efficiency and reduce cost.
Tags for this Online Resume: Human Resources, Recruiting, Organizational Development, HRIS, Talent Acquisition, Project Management, ICIMS, Compensation, Employee / Labor Relations, Training / Development, Workforce Planning, Talent Management, Mergers and Acquisition integration, Employee Engagement, SPHR
Help Desk Specialist - 7 Years of Experience - Near 11561
IT professional with over 7 years of experience with engineering, configuration, installation, administration, escalation support, maintenance, and troubleshooting of various technologies in a medium to large enterprise environment
Tags for this Online Resume: Tech Support, Information Technology, Help Desk
Why consider adding me to your Operations or Customer Service teams as a Client Support Associate?
I am a seasoned client services professional experienced with client administration and who values relationships as much as revenue. I am also a talented professional who have "walked the walk" in large, complex organizations and made an impact with small companies with my benefits derived from solutions based on best practice experience. I am a champion of client objectives and consultative strategy development and am inte...
Ideal Companies: Citigroup, Wachovia, Fidelity, E-Trade, Charles Schwab, Bank of America, HSBC, Merrill Lynch, Barclays, Wells Fargo, Neuberger Berman, PNC, Credit Suisse, Deutsche Bank, Goldman Sachs, Broadridge, FINRA, Scottrade, UBS, AIG, Alliance Bernstein, Computershare, TDAmeritrade, Blackrock
Tags for this Online Resume: client services, operations associate, client relationship manager, CRM, ADP, ACD
SENIOR PROGRAM MANAGER, PROJECT CONSULTANT & PUZZLE SOLVER
Adaptive entrepreneurial results oriented leader with extensive experience utilizing Lean and Agile best practices while leading and collaborating with product managers, operations, business stakeholders, program managers, technically complex engineering teams, ODMs, and contract manufacturers to deliver customer-oriented, innovative, quality products. Experience includes rebuilding teams, delivering projects in resourc...
Ideal Companies: Small companies requiring expertise in Lean, Agile and scaling those frameworks as well as companies requiring leaders who can lead technologically complex, and diverse teams or projects in either operations, IT, or engineering.
Tags for this Online Resume: SaFE, Scaled Agile, Lean Framework, Program Management, Risk Management, Portfolio Management, SDLC, Collaboration and partnering with external partners, Integration, cross-functional development, operations, Leading projects in regulated industries, Planning, Schedules, Cross functional Team, Outsource Vendor management, Budgeting, Business and Project turn-around, Risk, Program, Product Life Cycle Management, NPV, ROI, COGs, strategy, business case development, Leading, ROHS, Standards, Best Practices
Operations - 20 Years of Experience - Near 92647
A proactive, organized Telecommunication professional, proven success working in a highly competitive business environment. Collaborates with all levels of management, vendors and customers to ensure a positive image on the Cox brand name. An accomplished reputation in supporting community and volunteer event campaigns. Successful in creating and communicating enterprise content. Team lead in managing escalated customer con...
Tags for this Online Resume: Event Coordinator, Orange County, specialist, Volunteer, Communications, team building, coaching, Subject matter
Medical or Health Services Manager - 7 Years of Experience - Near 85044
Experienced and pro-active multi-faceted professional who always has an upbeat positive attitude and who possesses a successful track record in identifying risks and escalate to appropriate management while prioritizing work to meet deadlines and escalate any risks. Always calm and tactful and can deal with any situation that arises. Team oriented person who thrives in a high-energy, fast-paced customer-oriented environmen...
Ideal Companies: United Health Care, Wellcare
Tags for this Online Resume: Phoenix, Account Manager, Health, Management, PBM
Manager - 20 Years of Experience - Near 77449
Providing results in an organization with well-defined, shared goals.
Ideal Companies: GE, BP, Exxon, Shell, Rice University, Microsoft, Memorial Hermann
Tags for this Online Resume: ITIL, CISSP, Trusted Advisor, Salesforce, Azure, Cloud, Windows Server, Leadership, Amazon, VMWare, Hyper-V, XenServer, XenApp, Citrix, XenDesktop, Virtualization, iOS, MacOS, Oracle DBMS, Systems Center, Visio, Project, Sharepoint, Results Oriented, Strategic Planning, Change Management, Disaster Recovery, Infrastructure Design, Release Management, Team Building, Vendor Relations, Budget Analysis, Defect Elimination, Storage, Software Development Lifecycle, Migration Planning, Data Center Design
Customer Demand Planning, Forecasting, Procurement, Vendor Management - 17 Years of Experience - Near 11703
I have over 17 years of experience in supply chain management, specializing in; procurement, demand planning, forecasting, vendor relations, product classification, inventory management, financial procedures, sales, logistics, and operations management. My professional record is one of increased responsibility and solid accomplishments. Throughout my career I have been credited with making strong contributions in the reo...
Tags for this Online Resume: Procurement, Buyer, Purchasing, Planner, Demand Planner, Forecast, Vendor Management, Planning, Demand Planning, Forecasting, Vendor Management, Sales Analyst, Inventory Analyst
Strategic Human Resources Executive with Field Experience
A strategic human resources professional who has established productive working relationships with functional leaders, who deploys a participatory management style, seeks to lead a human resources team to grow a business for long-term success.
Customer Service Supervisor - 3 Years of Experience - Near 00600
I successfully completed Diploma in Technology Aeronautical and Aviation Engineering from the Technical University of Kenya. I thereafter worked in Kencall as an Agent in Airtel money, Refugee United & TNA accounts. On 16 july 2013 i joined Toyota Kenya Call Center as an Agent and my experience in Maintenance reminders, Website Enquiry, Email Enquiry and service retention for the last 21 months at Toyota Kenya has natured m...
Tags for this Online Resume: San Diego, PHP, Java, Python, Ruby, PostgreSQL, MySQL, kenya
Senior Systems Engineer - 11 years experience - Network, Security, Sys Admin
I have 11+ years of experience supporting a variety of enterprise-class IT systems on numerous platforms, primarily as the principal escalation point for technical and service issues involving Data Centers and Web Hosting customers. I also acted as the main liaison between the Web Hosting Organization and all other internal support organizations at Verizon Business, including cross-training personnel and authoring nearly a...
Tags for this Online Resume: Cisco, Juniper, Checkpoint, Load Balancers, Windows Server, Solaris
