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Online Resumes with "customer satisfaction"
Manager Network Services - 10 years Experience - Chicago
Professional Summary Manager of Network Services with more than 10 years of experience in telecommunications, performance management, and team leadership, leveraging a strong background in fiber optic and phone networks to enhance operations for commercial networks. Results-driven professional with strong interpersonal and problem-solving skills. Analytical leader with a proven record of cross-training diverse teams to effe...
Tags for this Online Resume: Compensation, Complaints, Leadership, Network Services, Networking, Quality Assurance, Scheduling, Services, Test, AVAYA, manager
Program Manager
Summary A proven revenue generator, producing over $30M+ annually from nontraditional generating programs and with over 20 years of experience in the software industry, I bring complete end-to-end knowledge from proof-of concept, deal scoping, negotiation, delivery, entitlement management, support renewals, true-up and audit resolution to the table. My strong record of accomplishment for customer collaboration with Fortune ...
Tags for this Online Resume: Compliance, Distribution, Licensing, Logistics, Pricing, Sales, Security, Software, Entitlements, Management
Manager
SUMMARY * Managed $7M+ Portfolio, Lead the work of 100+ Resources including Onsite and Offshore team * 17+ years of experience in Information Technology Industry Good Domain experience in Insurance and Healthcare. * Performed Variety of roles Project Manager, Engagement Manager, Portfolio Manager and Service Delivery Manager Role * Very good exposure in Application Maintenance (IT Service Management) and executed Managed Se...
Tags for this Online Resume: Active Server Pages, Reviews, Management, Metrics, Monitoring, Offshore, Planning, Services, Status Report, Support
Network Force Load Analyst/Customer Service Manager
Professional Summary I have worked in the Telecommunication industry as Analyst and Call Center Manager for 18 plus years. I am self -driven, motivated, Goal-oriented individual. I strive to maintain the highest level of professionalism, integrity and customer satisfaction Organization Skills: Able to manage multiple tasks simultaneously within fast paced environment. Meet strict deadlines, train and mentor co-workers or st...
Tags for this Online Resume: Management, Scheduling, Call Center, Forecast, Material Management, Networking, Cash Management, Inventory, Inventory Control, Retail, Customer Service manager/Analyst, customer service
Senior Technical Writer
Qualifications * A dedicated, highly motivated, and responsive professional with many years of industry experience. A self-starter and independent worker. Has an inquisitive and analytical outlook. Passion for learning new products, systems, technologies, and ideas. Interviews knowledge holders to gather information, forms follow-up questions from that information, and perseveres, as necessary, to develop an understanding s...
Tags for this Online Resume: Microsoft Visio, RoboHelp, VISIO, Adobe FrameMaker, Bilingual, Call Center, Confluence, Documentation, Extensible Markup Language (XML), JIRA, agile, html, software
.NET Developer - 2 years Experience - Lawrence Kansas
QUALIFICATIONS * Solid foundational knowledge of designing and developing full-stack web applications using .NET framework. * Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. * Performing for people or dealing directly with the public. This includes serving customers in...
Tags for this Online Resume: ADO.NET, Agile, Applications, Bootstrap, C#.NET, Code Review, Coding, CSS3, Debugging, Evaluate, c#, agile, software, sql
Sales Manager - 20 Years of Experience - Near 33069
Professional Summary: Results oriented professional with 20+ years' experience in Telecommunications and Consumer driven by leadership and innovation. Career has spanned in Sales (direct/dealers/OEM), Product Management (responsible for P&L), Marketing and Team Management. Deep Technical and Commercial background complemented by interpersonal and sales management skills by using cross functional team building approach to ac...
Tags for this Online Resume: technical sales, account manager, product manager, sales director, regional sales manager, director product marketing, telecommunications sales, sales engineer, presales engineer, project manager, marketing manager, price strategy, IT product sales, business development manager, B2B sales manager
Facilities Project Manger - 15 years Experience - Raleigh
Career Summary & Key Achievements Pinellas Corporation - Facilities Responsible for Tenant Management, Continuous property improvements, Develops Budgets and Monthly Reporting. Oversees Capital Improvements and Tenant Fit-ups. Maintains regular customer Service and communication with Tenants. Monthly Property Inspections. Manages and Tracks Financials of all projects. Implements Tenant Service improvement surveys. Manages a...
Tags for this Online Resume: Business Development, Construction, Electronics, Financials, Management, Microsoft Outlook, Microsoft PowerPoint, Microsoft Visio, Microsoft Word, Procurement
Fire Investigator
SUMMARY Experienced and reliable Utility Operator with a superior work ethic and excellent customer satisfaction history. Adept multitasker. Performed duties maintaining the District's water and sewer lines. Flexible scheduling availability to include evenings, weekends and emergency situations.
Tags for this Online Resume: Policies and Procedures, Team Lead, FERTILIZATION, Management, Scheduling, Sewer, Strong Work Ethic
Senior Manager
SUMMARY Dynamic leader with expertise in sales, marketing, dealer and distributor relations, strategic planning, program and project management, and customer relations. Personable, dedicated, and results oriented, with the ability to work well with others to achieve common goals. Willing to travel. AREAS OF EXPERTISE * Sales & Marketing * Management * Administration/Operations * Events/Meeting Planning Organizational Skills...
Tags for this Online Resume: Sales, Sales Support, Support, Marketing Management, Business Development, Business Development Manager, Forecasting, Travel, Documentation, Management, operations, sales, outside sales, business development, inside sales, sales representative, marketing, account executive, account manager, legal
Administrative Assistant
PROFILE Motivated, personable business professional with a successful 30+ year track record of accountability. Held relationships with professionals and nonprofessionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of dedication and motivation to maintain customer satisfaction and contribute to company success. Flexible and versatile - able to multi-task and change direction on...
Tags for this Online Resume: Sales, Customer Service, Communication Skills, Complaints, Management, Microsoft, Microsoft Access, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
Customer Service Representative
Seeking a position that will benefit from my customer service experience, positive interaction skills where my 14 years experience can improve the customer satisfaction.
Tags for this Online Resume: sales, call center, sales associate, customer service representative, Organized, Problem Solving, Excellent work ethic, Attention to Detail
