Professional Summary Manager of Network Services with more than 10 years of experience in telecommunications, performance management, and team leadership, leveraging a strong background in fiber optic and phone networks to enhance operations for commercial networks. Results-driven professional with strong interpersonal and problem-solving skills. Analytical leader with a proven record of cross-training diverse teams to effectively repair and maintain complex systems, consistently driving productivity and customer satisfaction.

Highlights:

• Compensation
• Complaints
• Leadership
• Network Services
• Networking
• Quality Assurance
• Scheduling
• Services
• Test
• AVAYA
• manager