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Online Resumes with "customer contact"
Manager - 20 Years of Experience - Near 34202
Qualifications Architecture Multifaceted Enterprise Architect working with client companies to define and validate Framework, IT and business needs: methodologies, approaches, modeling, blue prints, tools and techniques, knowledge management, infrastructure, support, integration, and organization. Define knowledge management strategies, collaborative information processes, information sharing solution implementation, taxono...
Ideal Companies: Gartner, McKinsey, Tesla
Tags for this Online Resume: Quality, Quality Assurance, Sales, Infrastructure, ISO, Its, Oracle, Scheduling, Architect, Sofware-as-a-Service, it jobs, software, html, agile
Direct Marketing Leader with over 12 years experience
As you will note, my background includes conceptualizing and implementing strategic marketing plans as well as managing the creation of databases. I have extensive experience developing effective marketing and sales support materials. I am an experienced negotiator and strategic thinker and welcome the opportunity to put my skills to work for your organization.
Tags for this Online Resume: Product Development, Forecasting, Management, Insurance, Catalogs, Advertising, Publishing, Business Development, Financial, Health Insurance
Manager - 15 Years of Experience - Near 92602
COVER LETTER: Dear Hiring Manager, as you will see from my enclosed resume, I truly believe I can significantly contribute to the success of your organization for this position. Through hands-on management in high technology organizations as Consultant, Director, Program/Projects Manager or VP R&D. I managed SW development teams with impressive results using either Agile processes and or Government Water fall methodologies....
Tags for this Online Resume: Program Manager, Research and Development, Unisys, IBM, Management, Engineering, Information Technology, Aerospace, Agile Methodologies, Agile methodology
Executive Vice President - 20 Years of Experience - Near 14564
CAREER SUMMARY Senior Executive with over 30 years of experience in Manufacturing, Service, Marketing, Sales, and Finance functions within several industries. Demonstrated ability to deliver sales, profitability, quality and productivity improvements. Accomplishments produced through integrity, agility, a decisive and collaborative leadership style with operational expertise to instill customer focus throughout an organizat...
Tags for this Online Resume: Manufacturing, Automotive, Marketing Management, Balance, Balance Sheet, Financial Industry, Inventory, Profit and Loss Statement, Accounting, Accounts Receivable, Lean Enterprise, Six Sigma, Plastic, Operations, ISO, Sales, Marketing, "project management", production, manufacturing, Technical Support
System Engineer - 15 Years of Experience - Near 43235
Professional Summary Seasoned bi-lingual IT support specialist, help desk & network engineer with 10+ years of success as the 'Go to Guy' for problem solving. Highly skilled in providing technical assistance and support related to computer systems, hardware, or software. Efficiently responds to queries, administers diagnostic programs, isolates problem, and determines and implements resolution. Career Highlights FREE LANCER...
Tags for this Online Resume: Information Technology, Microsoft Windows, Transmission Control Protocol/Internet Protocol (TCP/IP), Troubleshooting, Analytical Skills, Email, Help Desk, Integrate, Network Security, Networking
Manager - 10 Years of Experience - Near 23456
ACCOMPLISHMENTS * Developed IT Playbook including, standard operating procedures, incident management, communication plan, D/R and capacity planning, Reporting, Escalations, Tools, Contacts Lists * Successfully created change control process by implementing change control procedures within the Help Desk and MIS organization * Successfully created and implemented customer satisfaction survey resulting in a customer satisfact...
Tags for this Online Resume: Help Desk, ACD, Automatic Call Distribution, Call Center, Support, Technical Support, Asset Management, Budgeting, Capacity Planning, Certified Insurance Counselor
Manager - 10 Years of Experience - Near 77539
Professional Summary Accomplished Call Center Manager with proven success in leading a large customer support organization and successful call center of 80-125 staff taking inbound customer contacts for Unemployment Insurance using a Centurion CARES communication platform, and building a strong workforce management team while training for improvement of metrics such as AHT (average handle time) and ASA (average speed to ans...
Tags for this Online Resume: Scheduling, Security, Services, Support, Technical Support, Call Center, Documentation, Management, Payroll, management, manager, metrics
Director - 2 Years of Experience - Near 85041
Areas of Expertise Leadership Team and Stakeholder Engagement Evolving Management Fiscal Accountability Training & Staff Development Process Improvement Interpretative Analysis Key Performance Indicators Risk Management Relationship Building Analytical Thinking Work Flow Coordination Compliance Peer Collaboration Talent Acquisition Cross-Functional Engagement Metrics Driven Customer Retention & Conversion Project Leader Qua...
Tags for this Online Resume: Call Center, Management, Compliance, Policies and Procedures, Project Management, Project Manager, Green Belt, Information Technology, Leadership, Metrics
Manager - 20 Years of Experience - Near 94022
Ideal job would be helping a small, energetic startup by sharing my experience in early-stage tech companies and how to avoid the mistakes typically repeated.
Ideal Companies: Amazon
Tags for this Online Resume: SAP, IBM, Microsoft, Network Attach Storage, System engineering, Engineering, Operating System Kernel, Unix, Diagnostics, Oracle, software
Datawarehouse Designer - 11 Years of Experience - Near 28262
SUMMARY * ORACLE certified professional with 12+ years of hands-on experience in Oracle PL/SQL, DataModeling, Datawarehouse, ETL-Design, InformaticaPowerCenter9.x, SSIS, SSRS and Oracle Forms & Reports. * Strong Customer interaction skills and excellent expertise in Requirements gathering, Analysis, Estimation and Resource Planning. * Pretty good exposure in database design and extensive hands-on in handling ORACLE packages...
Tags for this Online Resume: Oracle, Database, Database Performance Tuning, Performance Tuning, Utilities, Business Analysis, Business Analyst, ETL, Extract Transform Load Tools, Shell Script, sql
Operations Manager - 20 Years of Experience - Near 82935
SUMMARY Technically adept business leader with over 20 years driving success in operations and supply chain optimization, implementation of best practices and process improvement methodologies, and human capital development. Proficient in all phases of operational performance, including process selection and design, continuous improvement, root cause analysis, lean production and the theory of constraints. Forge productive ...
Tags for this Online Resume: Best Practices, Budgeting, Capacity Planning, Cross-functional Team Leadership, Evaluate, production, reliability, "project management", manufacturing, production manager
Human Resources Manager - 10 Years of Experience - Near 92119
Professional Summary: Dedicated HR professional with strong grasp of employment laws, compliance issues and benefits plans. Successfully introduces process improvements and staff-development initiatives to drive corporate goal attainment.
Ideal Companies: Government, Federal Contractors, Hospitals, Banks, Universities.
Tags for this Online Resume: Training, Compliance, HR, Human Resources, Scheduling, Credit Analysis, Benefits, Payroll, Orientation, EEO, FMLA, Change Management, Performance Management, Kronos, Sexual Harassment, Employment Law, Unions, Microsoft Business, Excel, Power Point, recruiter, customer service, employee relations, staffing
