CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "customer contact"

Executive Vice President

SUMMARY MBA Degreed Continuous Improvement specialist and Tool and Die Journeyman with substantial automotive production and leadership experience (3 shifts), including strong knowledge and familiarity with manufacturing efficiency and quality control. Business owner, plant manager, operations manager, supervisory experience. Substantial accomplishments in cost reduction, lean manufacturing, inventory management, problem so...

Tags for this Online Resume: Lean Manufacturing, Manufacturing, Management, Quality, Accounting, Automation, Automotive, Customer Relationship Management, Distribution, Documentation

Power Distributor & Relay Tech - 35 Years of Experience - Near 75056

SUMMARY My experience with the utilities business covers 35 years of working with a public utility, or working with equipment suppliers - from relays to test equipment also programs involving automated testing or relay settings, SKM, Aspen, SEL programs and General Electric programs. I became substation foreman, running my own crew within five years possessing exceptional trouble shooting skills and developing training for ...

Tags for this Online Resume: Sales, Sales Calls, Software, Test, Testing Software, ADM, Macromedia Flash, Microprocessors, Schematics, Satellite

Business Analyst

SUMMARY: Over 10 years experience in customer care, management, technology, planning and agent operations for call centers. I performed the analysis and project management to install various telecommunications customer contact systems for Constellation Energy / BGE. * Increased accounts receivables from 7 to 12 million dollars per month by recommending and installing a new telecommunications tool. * Increased quality of cus...

Tags for this Online Resume: Call Center, Benefits, Business Analysis, Business Analyst, Business Planning, Customer Service, Install, Management, Outsourcing, Planning

Procurement clerk - 10 Years of Experience - Near 77450

Quoted new work Re: contract for Mensa and Trokia Work Over Riser Systems, Shell Oil Co. Direct responsibility for procurement and inventory control of work-over riser equipment. Established inventory control program for offshore equipment. In collaboration with lead engineers, procured subcontract manufactured materials and components to API PSL-3 quality from major suppliers in the planned and executed production manufact...

Tags for this Online Resume: Procurement, Valves, Foundry, Distribution, Inventory, Inventory Control, Management, Order Entry, Shipping/Receiving, Sourcing

Business Analyst - 15 Years of Experience - Near 35216

Summary Dedicated IT specialist with 20+ years of project leadership, user training, system development and support, on-site customer contact, business analysis, project management, installation management, testing and trouble shooting. Offers a strong combination of financial, technical, implementation and interpersonal skills with the ability to sustain growth and improvement in a complex computing environment.

Tags for this Online Resume: Business Requirements, Documentation, Test, Commissions, Regression Testing, Quality Assurance, Support, Data Mapping, Integrate, Insurance, sql, software

Quality Assurance Specialist - 18 Years of Experience

CAREER SUMMARY DU - EMIRATES INTEGRATED TELECOMMUNICATIONS COMPANY (PJSC). March 2014 to December 2015 Analyst - Premium Contact Centre Operations, Dubai Responsible to monitor across all line of business the net promoters score, Repeat call drivers, long calls, call drops and quality of service by monitoring calls for Premium Customers. Duty and Responsibilities * Analyze operational practices and develop procedures to mee...

Tags for this Online Resume: Front Office, HR, Business Skills, Call Center, Complaints, Email, Filing, Management

Credit Manager - Distributor of Luxury Goods 20 years experience

CAREER HIGHLIGHTS * Customer Service Operations - Introduced a 2-tier department for 800 line to provide customer options to be connected with Customer Service, Credit or to place or check on an order. This successfully routed 60% of calls that used to take up time of Credit Department, thus significantly improving the ability to follow-up on past due accounts and deal with collections-related calls instead. It resulted in ...

Tags for this Online Resume: Policies and Procedures, Account Management, Accounts Receivable, Forecasting, Management, Cash Flow, Coding, Customer Service, EDI, EDI Mapping, manager, customer service, retail, sales, distributor, Receivables, retail supply chain

Manager - 20 Years of Experience - Near 43065

Skills Summary: * Leadership attributes and style developed through experience in corporate operations and development, unionized manufacturing, and field/retail environments. * Technical Knowledge of materials procurement and supplier negotiations through levels of the supply chain from raw materials procurement, tooling design and manufacture, to finished goods retail, to the end user. * Interpersonal communication skills...

Tags for this Online Resume: Inventory, Supply Chain, Strategic Initiatives, Sourcing, Management, Product Development, Business Plan, Development Activities, Leadership, Purchasing

Customer Service Representative - 16 Years of Experience - Near 20770

To bring my 'get it done' approach to an organization where exemplary customer service and positive customer interactions are of the highest value. To find a professional career-focused environment that encourages creativity, the drive to succeed as well as the ability to learn and expand my skill set to better serve the comp CoStar Group, Washington, DC 05/2015 - Present Technical Support Representative * Customer's first ...

Tags for this Online Resume: Inventory, Financial, Firepond Concierge, Pricing, Troubleshooting, Billing, Call Center, Customer Service, Data Entry, Drafting, customer service, call center, customer service representative, event specialist

Quality Manager - 20 Years of Experience - Near 45342

a challenging position utilizing my skills in Quality/Document Control, NEI Six Sigma tools, and Engineering. I feel my experience and background in quality, engineering, and manufacturing are a good fit for a position within your company. We have recently re-located to the Maimisburg area. Advanced Forming Technology: 1992 - 2017 QUALITY ANALYST 2008 - 2017 Responsibilities, Duties and Accomplishments * Company representat...

Tags for this Online Resume: Enterprise Requirements Planning, SAS/STAT, Training, Document Control, QMS Lead Auditor, manufacturing, Document Controller, Quality trainer, Supplier/Vendor auditor, Quality Analyst, RMA tracking

Engineer - 20 Years of Experience - Near 40351

QUALIFICATIONS Twenty-five years in residential and business telephone installation and repair. Use of maps and blueprints. Skilled in using ohm and resistance meter. Hand held and laptop computers & 25 years pole climbing experience. Ten of my twenty - five years at ALTEL/GTE. I was a lineman on construction crew, setting poles placing anchors and guys along with many miles of placing cable .I was a crew leader different t...

Tags for this Online Resume: HR, Human Resources, Laptop Computer, Engineering, Alltel, Blue Prints, Blueprints, Construction, Install

Construction Trade Worker Manager - 20 Years of Experience - Near 44140

SUMMARY OF QUALIFICATIONS Construction Supervisor with diverse commercial and residential experience. Excellent crew management abilities. Hands on experience with wide range of manual labor. Strong work ethic and consistent work history. Works well under pressure. Careful attention to detail. Adept at organizing and prioritizing. Completes projects in a timely and profitable way. Excellent attitude while working with other...

Tags for this Online Resume: Construction, Attention to Detail, Blue Prints, Blueprints, Drywall, Flooring, Landscaping, Management, People Skills, Quality, est