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Online Resumes with "customer contact"
Operations/Business Development Executive
High-energy and successful Senior Level Operations and Business Development leader with a demonstrated track record of leading aggressive market penetration, channel development, and client relations’ strategies to deliver superior sales, revenue and profitability results. Deep understanding of market intelligence, competitive positioning and new product development activities that impact sales success in a fluid industry. ...
Ideal Companies: AT&T, Hilton Worldwide, TEKsystems, SAP, Salesforce, SYKES, Nike, Apple, Google,
Tags for this Online Resume: Ecommerce, Call Centers, Omni Channel, 80/20, Change Leadership, Talent Management, Financial Acumen, Building Strategic Relations, Achieving Market Growth, Collaboration, Influence, Negotiations, Strategic Orientation, Team Leadership, Research/Analysis, Employee/Organizational Development, Quality Assurance, Safety, Interpersonal Relations, Client/Customer Impact, Diversity Awareness, Communication, Market Knowledge, Financial Analysis, Metrics/KPIs, Budgeting, EBITDA, Presentations, CRMs, Cross-Functional Collaboration, Turnarounds, Vice President, Sales, Operations, Six Sigma, COPC
Chief Operating Officer Chief Information Officer Vice President Operations Vice President Customer Care
to obtain consulting or employment in IT, Operations, Customer Care where I can make significant contributions to improving company profitability
Tags for this Online Resume: Project Management, Change Management, Process Improvements, Information Technology, Consulting, Customer Relationship Management, Contact Center, SDLC, Leadership, Microsoft
Network Engineer - 2 Years of Experience - Near 92081
SUMMARY Seasoned professional with professional and progressive technical experience in administration, analysis, installation, on-site support, escalation support, configuration and troubleshooting for various technologies and environments including proficiency in routing, switching, security, voice, wireless and data center. Also has previous customer contact and sales experience TECHNICAL CERTIFICATIONS & SKILLS * Cisco ...
Tags for this Online Resume: Network, Engineer, OSPF, EIGRP, Configure, Connectivity, Routing, Switching, CUCM, VPN, Nexus, LAN
Loan Counselor - 20 Years of Experience
Processing Processing of purchase and refinance conventional, fha, va, bond and usda mortgage loans from receipt of loan through closing to include customer contact, verification of information submitted, final approval and submission to closing. Senior Loan Processor. of primarily refinance conventional fha and va loans with secondary processing of retail purchase loans through closing to include customer contact submissio...
Tags for this Online Resume: Mortgage Loans, Retail, Sales, Underwriting
Application Support - 7 Years of Experience - Near 21220
* Dealing Responsible for the collection and transmission of all information relating to titles, issues and claims. * Ensuring all resources are available, budget constraints are achieved. * Building client relationships, through effective communication and great loyalty. Daily/weekly updates on our database/SAP systems to ensure all systems are up to date. * Create and maintain IT architectures and operational activities. ...
Tags for this Online Resume: Management Skills, Technical Support, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Windows 7, Windows 7, Troubleshooting, Security, User Acceptance Testing, Building internal & external relationship, SAP - Basic functional skills, Windows 7, Sever 2008, 2008 R2, Use of JIRA applications, Customer service l
Director
Skills Summary Leader with extensive experience in building, analyzing, and operating high volume customer contact center operations. Skilled in new technology implementations and developing world class customer service operations. Excellent background in process improvement utilizing programs such as TQM and Six Sigma to create a greater return on investment. Experienced in creating strategies to improve customer satisfact...
Tags for this Online Resume: Call Center, Bankruptcy, Insurance, Insurance Claims, Customer Relationship Management, Integrate, Project Management, Project Manager, SAP, Siebel, Workforce
Project Manager - 11 Years of Experience - Near 76182
& Strategic Initiative Responsibilities to provide leadership for cross-functional teams within the context of Vision topics and Core Strategy development, with carry through to content driven strategy development. Deployment activities include project management of virtual team members, project scope and definition, project reporting, and measurement of project deliverables. * Launched a Performance Management Office based...
Tags for this Online Resume: Management, ROI, Voice, Integrate, Leadership, Program Management, Project Management, Project Manager, Risk Management, Benefits, Agile, Strategy, SDLC, eCommerce, Telecom, Mobile, Enterprise
Construction Trade Worker Manager - 20 Years of Experience - Near 80524
Leadership position in a growth-oriented organization focusing on real estate, facilities management and construction. Management Position Experience: Vice President Real Estate and Facilities Management- Pearson (Global Education Co), Iowa City, IA office. Corporate headquarters in London, UK. September 1996 to May 2015. - Managed Pearson Corporate Properties for Canada and two-thirds of USA. Included offices, production f...
Tags for this Online Resume: Physical Security, Security
Educational Administrator - 20 Years of Experience - Near 18938
Profile Experience in all phases of higher education academic department management. Initial student/customer contact in addressing academic related policies and procedures. Proactive ability to recognize, enhance, and resolve issues within a program. Strong detailed communication with campus and off-campus constituencies related to academic departments.
Tags for this Online Resume: Applications, Scheduling, Training, Diversity, Accounting, Compliance, Management, Marketing Management, Microsoft PowerPoint, PeopleSoft
Mechanical Engineer - 20 Years of Experience - Near 85143
Experienced with AutoCAD: proficient with current release AutoCAD 2015:: academic training in SolidWorks and CAD/CAM. 6. Mechanical design of 3 dimensional printing machines. 7. Mechanical design of cranes and davits for the marine industry. 8. Conduct extensive research and development for new product introduction. 9. Able to multi-task develop short-cuts and solutions to problems, saving time and money. 10. Dedicated, sel...
Tags for this Online Resume: Autodesk AutoCAD, CADD, Documentation, Injection Molding, Management, Manufacturing, MCAD Solidworks
ERP - 1 Years of Experience - Near 60441
Summary Experienced at the creation of Information Technology road maps, then guiding their implementation and support. This includes communicating with/persuading stakeholders and keeping diverse groups engaged in the process. Have successfully designed and delivered a wide variety of technical solutions and supported many types of customers and end users. Finding workable solutions and taking often concurrent tasks to suc...
Tags for this Online Resume: Software, Support, Networking, Firewall, Operating Systems, Retail, Security, Enterprise Requirements Planning, ERP Systems, Information Technology
Manager - 20 Years of Experience - Near 25419
PROFILE: Over 32 years experience maintaining and supporting information technology infrastructure, project management, account management, designing, developing and supporting business applications, and system integration. Experience includes over 28 years of supervisor and management functions. Major accomplishments included corporate office relocation, data center relocation, implementation and upgrade of JDE ERP applica...
Tags for this Online Resume: Charleston, JDE, Project Management, IT Infrastructure, Software Development, Management, System design, Account Management, Applications, Automation, Frederick