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Online Resumes with "contact center"



SENIOR MANAGEMENT CONTACT CENTER, DALLAS

A results-oriented Call Center Operations and Business Process Improvement Leader focused on the importance of the total customer experience. Expertise includes managing international call centers in medium to large Global Fortune 500 companies while identifying and resolving process and quality problems. Innovative leader able to contribute directly to increased customer satisfaction, greater employee enthusiasm and improv...

Tags for this Online Resume: customer service, call center, customer experience, project implementation, problem solving and analysis, client management

Featured Profile

Major Account Executive - 20 Years of Experience - Near 06825

Profit-driven and growth-oriented professional equipped with 20 years of progressive sales and business development success for government agencies and global Fortune 500 corporations. Top-performing strategist known for cultivating, sustaining, and strengthening mutually beneficial, C-level alliances as well negotiating and closing high-level, multimillion-dollar deals that drive growth. Performance-minded and goalfocus...

Ideal Companies: VMware, Verizon, Cisco, Computer Associates, Symantic, McAfee, ShoreTel

Tags for this Online Resume: Channel Management, Business Development, Strategic Planning, Territory Managment, Account Management, Relationship Development

Call Center Manager, Chicago

I am a dedicated professional with over 20 years of customer service and call center management experience in the Retail, Banking and Health Care industries. I have a passion for service excellence and enjoy employee development as well as process and performance improvement activities aimed at achieving a superior customer service experience and corporate objectives. I have a proven track record of developing and managing...

Contact Center Specialist

To bring my years of Telecommunications Contact Center experience to a company that is looking for a motivated, self starter.

Marketing Director

Looking to investigate opportunies in Marketing, Sales & Marketing, Client Services, Account Management, Relationship Management, Marketing Operations, Contact Center Management, Strategic Planning.

Tags for this Online Resume: Marketing, Sales , Relationship Management, Strategy, Communications, Direct Marketing , Strategic Marketing , Advertising, Integrated Marketing

Application development, IVR, call routing

I am looking for a post where I can utilize and grow my strong technical and interpersonal skills with an organization that is looking to further broaden and strengthen its technical offerings and IT infrastructure. I have 19 years’ experience in the corporate Information Technology/contact center technology field, in various capacities. I feel my experience in researching, implementing and managing “bleeding edge” t...

Tags for this Online Resume: Contact Center, Telecommunications, IVR/Telephony development

Call Center Operations Manager

Tags for this Online Resume: Operations Manager, Contact Center, Project Management, Process Management

Account Executive, Communications Consultant

OBJECTIVE: Accomplished Sales Professional with over 16 years of consistent quota achievement and beyond as well as revenue growth, primarily selling Telecommunications Systems, IP Telephony, Unified Communication, VoIP, Networking, PBX’s, IP-PBX’s, Voice and Data Services, connectivity between sites, local and global any and all related and peripheral applications, and advanced call/contact center, advanced solutions for c...

Tags for this Online Resume: voip, cabling, carrier services, beauty and makeup sales

Featured Profile

Customer Operations Services Executive - 20+ years experience - Unique diversified back ground

A VP Customer Operations, Service and Support, or CO. In small to medium sized technology focused companies in the general areas of mobile, wireless, communications, and/or networks.

Ideal Companies: Mobile, Wireless, Communications

Tags for this Online Resume: Customer Engineering, Product Support, Customer Service, Technical Assistance, Wireless, Strong Mentor, Mission Critical Applications, Distributed server deployments, Mobile Device Management

Contact Center & Workforce Management Professional

To obtain a leadership role in a global organization that I can apply my skills andbackground to acheive organizational business objectives