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SENIOR MANAGEMENT CONTACT CENTER, DALLAS
A results-oriented Call Center Operations and Business Process Improvement Leader focused on the importance of the total customer experience. Expertise includes managing international call centers in medium to large Global Fortune 500 companies while identifying and resolving process and quality problems. Innovative leader able to contribute directly to increased customer satisfaction, greater employee enthusiasm and improved efficiencies resulting in a stronger bottom-line.
Manager
About Me
Industry: |
Management & Business |
---|---|
Occupation: |
Manager |
Education level: |
Bachelor |
Will Relocate: |
Yes |
Location: |
Southlake, TX |