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Call Center Manager, Chicago
I am a dedicated professional with over 20 years of customer service and call center management experience in the Retail, Banking and Health Care industries. I have a passion for service excellence and enjoy employee development as well as process and performance improvement activities aimed at achieving a superior customer service experience and corporate objectives. I have a proven track record of developing and managing two very successful contact centers, one for the Patient Accounting division of Northwestern Memorial Hospital and for the Information Systems division of Advocate Health Care. Both call centers have consistently met and exceeded their key performance objectives. I am currently open to new opportunities to bring my skills and experience to your organization.
Application Support
About Me
Industry: |
Information Technology |
|---|---|
Occupation: |
Application Support |
Education level: |
Bachelor |
Will Relocate: |
Yes |
Location: |
Hoffman Estates, IL |
