CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "call center operations"

Call Center Operations Manager

Director Call Center Operations

Tags for this Online Resume: Six Sigma Green Belt, Site Leader, Workforce Management, Call Center Operations, Fraud, Operational Analytics

Operations Manager

Manager of call center operations as well as employe and faculity sdafety. Forcastng incoming calls and assure proper staffing levels based oncurrent and historical data.

Tags for this Online Resume: Call Center

Intake Operations Manager, Call Center Operations, SF

Experienced Call Center Leader with 20 Years Experience

Successful manager with over 20 years of professional experience for positions leading call center operations, client services, and corporate training across industries. Proven ability to hire, train, coach, evaluate, and supervise sales and service employees in call center settings. Expertise maintaining service levels and call quality for compliance with contract requirements and organizational goals. Consistently manage ...

Tags for this Online Resume: Avaya CMS, Call Center Management , Staff Training & Leadership, Employee Mentoring & Coaching , Quality Assurance

Customer Service Representative

To obtain employment and secure a more stable income in order to better provide for myself and my family. To achieve personal goals of success, and become an asset to the objectives of my employer. To provide quality service that is friendly, time-saving, and educational to each and every valued customer.

Ideal Companies: Wal-mart, Target, ACS, WakeMed

Tags for this Online Resume: Customer Service Representative, Call Center Reps, Call Center Operations

Sr Workforce Analyst

I am seeking to leverage my 15 year experience as a team leader/ manager, WFM analysis and Call Center Professional. I would very much like to be considered as a strong candidate for a position on your team. Ideally, this position will allow me the opportunity to utilize my experience gained as Manager, Supervisor, Counselor, analyst and leader in my work experience. In this capacity, I managed all areas of contact or cal...

Tags for this Online Resume: ewfm, centre view

Manager

Tags for this Online Resume: call center manager, call center operations manager, call center director, customer service manager, client services manager, site director

Experienced with proprietary software for data entry and retrieval; update and maintain customer data; familiar with general office equipment including copiers, fax machines, and 10-key calculators.

Highly personable Customer Service Professional with over fifteen years of experience in claims and call-center operations.

Manager Call Center bilingual 20 years experience- Detroit Area

Management position for account implementation or Call Center operations.

Tags for this Online Resume: Bilingual, Telecommuting, Call Center Supervisor, Implementation Manager, Account Management

Proven Leadership ,Sales Skills, and Motivator

Excellent communication skills, great listener and relationship builder. Problem solver, calm and decisisve

Ideal Companies: General Electric, Merk, ESPN, Bank of America, Procter and Gamble, Dell, CDW, CIT, Wells Fargo,

Tags for this Online Resume: Manager, Supervisor, Sales, Analyst

Seasoned Call Center Leader

I am a motivational leader that inspires culture change to a positive productive environment within a multi-site or single location. In addition, I enjoy a superior history in cost management, problem solving, with exceptional communications skills that breeds success.

Tags for this Online Resume: Leadership, Team Building, Sales, Training, Call Center Operations