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Experienced Call Center Leader with 20 Years Experience
Successful manager with over 20 years of professional experience for positions leading call center operations, client services, and corporate training across industries. Proven ability to hire, train, coach, evaluate, and supervise sales and service employees in call center settings. Expertise maintaining service levels and call quality for compliance with contract requirements and organizational goals. Consistently manage and complete projects to meet timeline, budget, and accuracy guidelines.
Customer Service Manager
About Me
Industry: |
Customer Service |
|---|---|
Occupation: |
Customer Service Manager |
Education level: |
Bachelor |
Will Relocate: |
Yes |
Location: |
New York, NY |
