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Sr Workforce Analyst
I am seeking to leverage my 15 year experience as a team leader/ manager, WFM analysis and Call Center Professional. I would very much like to be considered as a strong candidate for a position on your team. Ideally, this position will allow me the opportunity to utilize my experience gained as Manager, Supervisor, Counselor, analyst and leader in my work experience. In this capacity, I managed all areas of contact or call center operations: customer relations, sales generation and reporting, budgeting, workforce management (ewfm), forecasting, production management, staff training and supervision, and problem resolution.
Operations
About Me
Industry: |
Telecommunications |
|---|---|
Occupation: |
Operations |
Education level: |
Bachelor |
Will Relocate: |
Yes |
Location: |
Baltimore, MD |
