CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "acd"

Branch Manager - Sales - 20 Years of Experience - Near 60565

SUMMARY - 29+ years as a highly motivated and experienced senior executive with a proven history of meeting and exceeding all business metrics and financial objectives within the IT, Energy, Media, Software, Telecom, and Technology Industries. Driving sales (direct and indirect) and revenues to fuel growth in excess of 150%. Managing P &L and exceeding financial targets of the company which gave EBITDA success in excess of ...

Tags for this Online Resume: High Yield, Telecommunications, Banking Industry, Bonds, Equity, Equity and Debt, Investment Banking, Planning, Private Equity, ACD, VP Sales

Project Manager - 17 Years of Experience - Near 27560

SUMMARY: Strong focused team player with accomplished experience heading and creating multiple projects, performing customer escalations and technical expertise for Fortune 500 clients. My strengths are in identifying and mapping project scope and providing input, direction and support. Owning the project until the project' completion or incident is resolved. Effectively interface between clients, managers and developers ac...

Tags for this Online Resume: Support, Microsoft, Microsoft Office, Banking Industry, Triage, External Reporting, Cisco, Infrastructure, ACD, Automatic Call Distribution

Manager - 10 Years of Experience - Near 75035

SUMMARY Responsible experienced leader, with strong analytical and consulting skills. Subject matter expert in Work Force Management best practices and WFM systems. Highly experienced in the routing capabilities of many different types of ACDs. Attentive to details producing high quality results in a proficient and timely manner.

Tags for this Online Resume: Business Requirements, Best Practices, Application Consultant, Planning, QM, Strategic Planning, Assessments, Documentation, Technical Lead, Acceptance Testing, management

Operations - 20 Years of Experience - Near 11423

SUMMARY OF QUALIFICATIONS: * Veteran of US Army and held Top Secret Clearance with SBI (Special Background) while Active Duty * Understanding of maintaining policies, procedures, initiatives, and negotiating service contract agreements * Vast experience reporting carrier troubles, opening trouble tickets, and escalating until final resolution * Comprehensive knowledge of PBX / TDM telephone service and VoIP / Hosted VoIP so...

Tags for this Online Resume: Communications, ACD, Automatic Call Distribution, Management, Remedy, Security, Siemens, Handset, Avaya, Voice Engineer, Voice Analyst, Prologix, Audix, G1, G2, G3, ECS, Enterprise Communications Server

Database Administrator - 20 Years of Experience - Near 97230

Tags for this Online Resume: ACD, Applications, Automatic Call Distribution, Call Center, Call Manager 4.x, Cisco, Collection, Customer Service, Database, Database Administration, telephony database

Help Desk Specialist - 15 Years of Experience - Near 77385

Summary Experienced IT Technician with over 13 years of experience providing technical support for users with exceptional customer service.

Tags for this Online Resume: Software, Support, Technical Support, ACD, Automatic Call Distribution, Connectivity, Desktop Computer, Laptop Computer, Microsoft Windows 7, Windows 7, heat, JDE, Windows 10, Microsoft Office 2013, Microsoft Office 2016, Skype for Business

Chemist - 2 Years of Experience - Near +91

And having overall 12 years of experience Analytical Development Dept (ADL) in areas of Contract Research Organization API & Bulk Drugs manufacturing in ADL Dept. And also in Formulation (Injectables Solid dosage & liquid dosage form & Process validation). * Proven ability to work efficiently in both independent and team work environment Energetic perseverant self motivated known for exceeding goals and objectives Professio...

Tags for this Online Resume: Pharmaceutical, ACD, API, Application Program Interface, Audit, Automatic Call Distribution, Dec, English Language, Filing, High Performance Liquid Chromatography (HPLC)

Corporate Telecom Manager - 3 Years of Experience - Near 18951

Review Telecom operations and apply findings to Telecom Infrastructure and Staff needs to better utilize current resources and achieve long term goals.

Tags for this Online Resume: Documentation, Telecommunications, Voice, Wireless, Appraisals, Real Estate, Savings & Loan, Call Center, HVAC, Telecom Management, Video Management, Residential Real Estate Appraising, Purchasing, Contract Administration, Space Planning, Customer Service, Avaya, Voicemail, IVR Scripts, ACD Call Directing, Disaster Recovery Business Planning, Invoice Administration, Tech Sales Support, Workgroup Recovery Planning, IT Management, Sales, Tech Sales Support, Vendor Admin, Purchasing

System Administrator - 15 Years of Experience - Near 29920

20 years 20 years 13 years 5 years 6 years 15 years 6 years 3 years

Tags for this Online Resume: Management, Oracle, IBM, SAN (Storage Area Network), Server Builds, ACD, Automatic Call Distribution, Sybase, System Administration, Veritas

Vice President - 20 Years of Experience - Near 07458

Summary Experienced leader with significant expertise in contact center services, IT/telecom contract and expense management, voice, data network optimization, and business management. Consistently delivered solutions aligned with business objectives ensuring meeting or exceeding objectives. Additional areas of significant expertise include: Purchasing and Sourcing, Resource Management, B2B/B2C Direct Marketing, and Client/...

Tags for this Online Resume: Account Manager, ACD, Automatic Call Distribution, Call Center, Distribution, Forecasting, Quality, Quality Assurance, Quality Control, Audit, management, sales, manager, telecommunications, procurement, expense management, direct marketing, B2b B2c

Customer Service Manager - 18 Years of Experience - Near 48081

CAREER SUMMARY Results-driven and growth-focused management executive with more than 18 years of progressive success in contact center management for small to medium-sized business and Fortune 500 corporations. Proven track record of delivering results in high volume high visibility environments. Strong directional communication skills and knowledge of call center technology such as ACD systems, IVR, PBX, IEX/TCS, and CMS. ...

Tags for this Online Resume: Account Management, Business Development, Management, Sales, Sales Training, Support, Training, Financial, Call Center, Call Center Management, customer service, call center, leadership

Property manager

QUALIFICATIONS PROFILE: Communication and customer service skills, bilingual and very well organized. Skilled in all office procedures. Able to achieve immediate and long-term goals, work closely with regional managers to achieve property and occupancy goals. Computer knowledge in Lead2Lease, Active Building Yardi, Blue Moon, Gmail, Onesite, Esite, Tax credit compliance, HUD, Elite, GraceHill, Ultranet Livewire, Business In...

Tags for this Online Resume: Payroll, ACD, Automatic Call Distribution, Policies and Procedures, Pricing, Variance Reports, Bilingual, Business Intelligence, Commissions, Compliance