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Online Resumes with "acd"



Managment, Santa Clarita

Creative manager with excellent leadership and motivational skills, extremely service-oriented; unique combination if untutive and analytical abilities. Astute at recognizing areas in need of improvement develop action plans and exectue them through to achieve prompt and sucessful completion, within regulatory compliance guidelines and bedgetary framework.

Tags for this Online Resume: Managment, project planner, SOP's, quality, telephone equipment, Business Development, Logistics, Policies and Procedures, Call Center, ACD, Automatic Call Distribution, Compensation, Customer Service

Customer Service Manager - 20 Years of Experience - Near 91789

SUMMARY OF EXPERIENCE: Thirty-Seven years in the Mortgage Banking Industry. Experience ranged from Loan Service Representative, Loan Service Manager, Legal Actions Leader and Vice President. Performing duties consistence of Staffing, Annual Performance Reviews, Salary Reviews, Annual Department Budgets, Proposals, and Department Projections Comprehensive knowledge of the following types of loans: Commercial, Construction, L...

Tags for this Online Resume: Reviews, Computer Aided Software Engineering, ACD, Automatic Call Distribution, Budgetary, Equity, Legal, Sales, product demonstrator, customer service, call center

Operations - 20 Years of Experience - Near 75442

SUMMARY OF QUALIFICATIONS * 30 years of experience in telecommunications and network systems, installation (turn-key), maintenance, upgrade, repair and project management. * 25 years of experience in data network installation and maintenance. * 20 years of experience in management, sales, complete project planning and installation supervision for telecom and data systems. * Fully involved in ACD / Call Center setup, rollout...

Tags for this Online Resume: AVAYA, Distribution, Infrastructure, Microsoft, Microsoft Windows, Project Planning, Security, Telephony, AT&T, SBC, Nortel, Avaya, CS 1000, Symposium, Contact Center, Call Center, IVR, Microsoft, Server

Customer Service Supervisor - 20 Years of Experience - Near 23060

Summary of Experience I possess over twenty years of experience in customer service, customer service management and as Director of Customer Service. My experience has developed into a customer service style that is effective in any customer service environment. This ranges from face to face interactions and within call centers. As Director of Customer Service I have experience, reviewing and critiquing resumes along with s...

Tags for this Online Resume: ERISA, Profit Sharing, ACD, Automatic Call Distribution, Applications, Underwriter, Underwriting, Call Center, Coaching, Complaints, customer service, customer service representative, call center, sales

Sales Manager

Tags for this Online Resume: Management, ACD, Automatic Call Distribution, IBM, Insurance, Desktop Computer, Lexmark, Microsoft, Microsoft Internet Explorer, Account Manager

Customer Service Representative - 20 Years of Experience - Near 95758

To obtain an Customer Service positon within your organizaton that will utlize my years of experience. Where I can apply my vast communicaton skills and over 30 years of Customer Service and Collecton skills.

Tags for this Online Resume: ACD, Automatic Call Distribution, Referrals, Call Center, Application Control Management System (ACMS), Credit Card, Customer Service, Data Entry, Insurance, Management

General - 15 Years of Experience - Near 20112

SUMMARY OF QUALIFICATIONS Performs routine maintenance tasks on electronic, electrical, electro-mechanical and mechanical equipment of light rail trains. NCR Site Manager with a dozen employees, numerous aircraft at multiple locations. Lead mechanic with L-3 communication for five years with numerous deployments. Three years as a mechanic lead for "Bell" experiment aircraft. Five and a half years' experience in the United S...

Tags for this Online Resume: Logistics, NCR, Apache Software, C Programming Language, Cobra

Financial Analyst - 15 Years of Experience - Near 10005

Summary Strong problem solving, decision making, reporting, communication and management skills Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively. * Ability to work independently as well as in a team environment.

Tags for this Online Resume: P&L, ACD, Automatic Call Distribution, Appraisals, Cash Flow, Custody, Filing, Prime, Management, Investment Management

Help Desk Specialist - 18 Years of Experience - Near 97219

Tags for this Online Resume: Nortel, Oracle, Management, Telecommunications, Voice, ACD, Automatic Call Distribution, Ethernet, Microsoft, Microsoft Access

Program Manager - 15 Years of Experience - Near 41076

Summary of Qualifications * Highly motivated, disciplined, and flexible IT Professional experienced managing and motivating building, directing and motivating geographically diverse, virtual project teams. * 15 years Program / Project / Process Management experience in the IT environment. Experience in Cybersecurity implementations, Software application implementation, Infrastructure Build-outs, Server and Data Center Conso...

Tags for this Online Resume: Switches, Management, Pbx, Project Management, Project Manager, Telecommunications, Telecommunications Analyst, ACD, Automatic Call Distribution, Voice, management

Computer Operator - 10 Years of Experience - Near 30101

Tags for this Online Resume: Forklift, Sales, Software, Troubleshooting, ACD, Automatic Call Distribution, Computer Maintenance, Consulting, Microsoft Outlook, Advanced Mobile Phone Service (AMPS)

Customer Service Representative - 13 Years of Experience - Near 60615

Multi-faceted customer service professional looking for growth in a company that demands greatness from their staff and also gives opportunities for career advancement, independent thinking, and knowledge sharing.

Tags for this Online Resume: Billing, Medical, Medical Billing, Bankruptcy, Customer Service, Deal Closing, Support, customer service, call center