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Online Resumes with "Workforce management"
Project Manager - 20 Years of Experience - Near 75025
Summary of Qualification Extensive Program and Project Management experiences and skills in IT, Operations, Sales, Marketing, Direct Marketing/Direct Response Call Center and Home Security/Home Automation Call Center organizations, but most importantly wanted to highlight that I possess an attention to the details with a deep commitment to being part of a team and supporting all team members by going the extra mile for succ...
Tags for this Online Resume: Integrate, Management, Software, Software Development, Business Analysis, Business Analyst, Cellular, Infrastructure, Marketing Management, Planning
Organizational Development Specialist - 20 Years of Experience - Near 28270
I am an innovative business executive with extensive experience improving the effectiveness of global, cross-functional organizations. I excel at building organizational capacity, while ensuring the right talent, with the right skills, is in the right place at the right time. I shape and execute sound business approaches that address strategic organizational and talent requirements, while supporting significant revenue grow...
Tags for this Online Resume: Automation, Brokerage Systems, HR, Human Resources, Insurance, LMS, Lotus, Lotus Notes, SAP, Training
Team Leader - 20 Years of Experience - Near 75048
PROFILE Senior IT Manager with over 20 years of experience establishing business processes and technical solutions to support growth and generate value for complex operating organizations. Proven ability to lead teams, change culture, align IT with operational objectives, security program administration, compliance and governance programs, vendor programs, capacity planning, workforce management, cost to serve and drive imp...
Tags for this Online Resume: Retail, Network Services, Networking, Services, Control Systems, Firmware, Firmware Design, Hardware/Systems, Compliance, Itil
Customer Service Supervisor
Summary Customer Service Professional I am an innovative, creative, and efficient individual with 23 years of customer service/office experience. I have supervisory experience in managing groups of 10-30 individuals and providing training and performance management. I have skills in organizing and running a call center, which includes leading meetings, call monitoring, real-time management, implementing schedules, employee ...
Tags for this Online Resume:
Customer Service, Training, Appraisals, Call Center, APEX, Management, Staffing, Staffing & Recruitment, Statistics, Workforce Management
Transportation manager - 9 Years of Experience - Near 15057
Grocery (www.ironmountain.com), Pittsburgh, PA ( Manage inbound and outbound Operations and Transportation serving the Greater Pittsburgh Area serving over 500+ customers providing services such as Record Management and Storage, Data Processing, Secure Shred, Film and Sound Archives. Specializing in Healthcare, Government, Law, Banking and Business. Supervise day-to-day transportation operations and courier workforce. Manag...
Ideal Companies: DHL, Amazon, Apple
Tags for this Online Resume:
Banking Industry, Citrix, Cost Control, Data Processing, Health Insurance Portability And Accountability Act, HR, Human Resources, Management, Payroll, Recruiting
Program Manager
PROFESSIONAL SUMMARY 15+ years of broad-based program and project management expertise with global specialization devoted advocate for change to identify, support and enhance business value from concept to completion. Versatile program and project manager with comprehensive experience in driving programs and projects, strategic planning, impact analysis, and leading cross-functional teams to consistently meet key program de...
Tags for this Online Resume:
Financials, Management, Project Management, Support, Integrate, Oracle, Planning, Process Control, Quality, Talent Management
Featured Profile
Workforce Management Analyst
• Lead on line of business for Prescription Drug Plan (PDP) and backup for Customer Service
• Run daily touch base calls and weekly Intraday Performance (IDP) calls
• Maintained Real Time Analyst (RTA) for 1150+ Agents on a daily basis
• Do hourly reports for 4 lines of business
• Executed playbook in timely manner in order to meet daily Key Performance Indicators (KPI)
o Maintained period of $0penalities due to not m...
Ideal Companies: Optum, Alliance RX
Tags for this Online Resume:
Financial, Documentation, Workforce Management, Annuity, CSS, Financial Management, Book of business, Fixed Income, Training, Management
Vocational Education School Counselor - 20 Years of Experience
Profile Well respected professional with strong recruitment experience with a background in business management and sales, extraordinary ability to understand business needs and build rapport with hiring managers. Ability to source, select and secure top-notch candidates for multiple concurrent positions. Experienced and skill in diverse areas such as but not limited to Building Strong Referral Networks Behavioral Interview...
Tags for this Online Resume:
Account Manager, Automotive, Business Management, Computer Aided Software Engineering, Computer Literate, Internet, Management, Microsoft Excel, Microsoft Office, Microsoft Outlook
Manager - 20 Years of Experience - Near 55120
SUMMARY: Others have described me as a passionate, strategic, inspirational thinking leader with strong ethics and business values having keen analytical abilities and business acumen possessing excellent communication, organization, planning, and time management skills well able to build and motivate strong management teams, tactfully resolve conflict, and relentless at pursuing business goals. My experience has provided m...
Tags for this Online Resume:
Applications, Business Development, CIO, Desktop Computer, Sales, Time Management, Consulting, Process Improvement, Management, Project Management
Vice-President Organizational Effectiveness - 25 years Experience - Charlotte NC
Ideal Companies: Leadership, Consulting, Senior Leader Access and Sponsorship, Organizational Excellence, Talent Mgt
Tags for this Online Resume:
Change Management, Services, Talent Management, Assessments, Management, Manufacturing, HR, Human Resources, Workforce Management, Black belt, hr, management, recruiter
Customer Service Manager - 15 Years of Experience - Near 53226
Summary A proven manager that has successfully brought together groups of people with diverse backgrounds from the across the country and off shore to create one team with strong strategic business priorities. Developed and communicated programs that have been adopted and implemented at the National and International level. Directed and managed commission-based sales employees, successfully increasing revenue by 50% of non-...
Ideal Companies: Mr.
Tags for this Online Resume:
ACD, Automatic Call Distribution, Cms, Data Analysis, Financial, Financial Management, Financial Models, Forecasting, Management, Microsoft
Workforce Management Analyst
• Lead on line of business for Prescription Drug Plan (PDP) and backup for Customer Service • Run daily touch base calls and weekly Intraday Performance (IDP) calls • Maintained Real Time Analyst (RTA) for 1150+ Agents on a daily basis • Do hourly reports for 4 lines of business • Executed playbook in timely manner in order to meet daily Key Performance Indicators (KPI) o Maintained period of $0penalities due to not m...
Ideal Companies: Optum, Alliance RX
Tags for this Online Resume: Financial, Documentation, Workforce Management, Annuity, CSS, Financial Management, Book of business, Fixed Income, Training, Management