Grocery (www.ironmountain.com), Pittsburgh, PA ( Manage inbound and outbound Operations and Transportation serving the Greater Pittsburgh Area serving over 500+ customers providing services such as Record Management and Storage, Data Processing, Secure Shred, Film and Sound Archives. Specializing in Healthcare, Government, Law, Banking and Business. Supervise day-to-day transportation operations and courier workforce. Manage all aspects of transportation discipline to include safety and security compliances, route structures and development, personnel scheduling, work load assignments, cost control and metric driven performance. ( Responsible for daily routing and management of operations with CDL and Non CDL vehicles. Maintain and update all personnel training and development, discipline, hiring, certification of DOT qualifications, as well as all fleet maintenance of over 30 vehicles to abide all safety procedures and laws. * Human Resources/Workforce Leadership - Provide daily oversight of transportation operations to ensure high levels of service, production and quality metrics are achieved. Plan staffing levels to ensure adequate coverage. Execute daily reporting mechanisms that provide critical data points to business trends and overall operational performance. Responsible for training, recruiting, counseling, coaching, disciplinary action and writing reviews. Process and approve payroll, time off requests and exceptions. Communicate effectively with front line regarding change procedures, initiatives and program rollouts. Responsible for a thorough courier check in / check out process. ( Manage the Number #1 district in NAO (North American Organization) in FY 2013, which measures district rank, which include revenue, profitability, productivity, and safety. 4th overall in 2014 and 3rd overall 2016 in a 3+ Billion dollar company with over 20,000 employees and over 900 locations, 28 Market Units, covering 36 Countries in 5 Continents. ( Operating in a RF environment using HR Connect, Roadnet, Citrix, 20/20, SKP, and TRP Software, following safety procedure and DOT standards following Privay HIPAA Laws. ( Controlled budget and all other aspects of transportation department Vehicle Maintenace, Supply managemnt, Safety, Fuel management, payroll, OT, Weekend and Evenings, Special Projects, uniforms, thrid party and vendor relations and all aspects of DOT certification. Transportation and Dispatch Supervisor achieved $8.2B annual sales with record profits and maximum bonuses (2008). ( Responsible for day-to-day operations for 220 Giant Eagle Store deliveries in the Tri-State Area including receiving 3rd party deliveries LTL Cross Dock and Backhauls for daily replenishing of goods. ( Directly supervised all activities of dockworkers and drivers in a RF environment using Manhattan Software following safety procedure and DOT standards. ( Directed workers to move materials or products to storage areas or production departments. ( Ordered and oversaw budget for cross dock and seasonal product including forecasts of needed materials for special projects and warehouse needs. ( Confirmed accurate balance and placement of freight loads for shipment. ( Coordinated work assignments monitored performance and provided training on job duties company policies and procedures. ( Trained new employees and improved performance through feedback and coaching. ( Ensure effective performance management of staff while creating a teamwork environment. ( Directed a Union workforce for product movement from arrival to warehouse to final delivery. ( Responsible for safe aircraft flight management according to IFR/VFR Flight Separation Rules and regulations. ( Provided separation zones between aircraft protected areas military zones restricted areas mountainous terrain and other hazardous areas. ( Coordinated the safe movement of air traffic between control centers. ( Relayed altitude expected time of arrival and course of aircraft to control centers. ( Analyzed weather reports fuel requirements and maps to determine flights and air routes. ( Full-time position while attending college. ( Responsible for researching correct testing procedures for various parts of Aircraft Landing Gear to determine correct procedure for repair and overhaul. ( Worked closely with Sales Customer Service and Procurement to provide accurate data and information pertaining to landing gear and its performance to our customers. ( Demonstrated sound problem-solving leadership analytical and communication skills. ( Coordinated a complex large volume traffic of various types and packages of product to and from numerous customers. ( Accounts included convenience and gas bulk grocery stores schools restaurants PNC Park and other businesses. ( Supervised warehouse loaders to ensure the team was adequately staffed managed and trained. ( Maintained housekeeping and warehouse safety and OSHA/D.O.T standards. ( Managed the daily workload distribution responsibilities and shift schedules for up to 50 local union employees. ( Responsible for oversight and supervision of inventory loading and unloading following best practices and procedures. ( Responsible for implementing receiving and distribution policies providing expert knowledge and maintaining precise inventory levels to aid in production scheduling and forecasting.
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