Leverages dynamic forward-thinking and analytical talents to implement best practices that enable a workforce to operate at maximum efficiency. A highly accomplished and innovative leader, with a history of creating productive relationships throughout an industry, exceeding overall corporate goals and allowing for perpetual financial growth.
To find a senior analyst or manager position in call center workforce operations.
In today’s economy, fast growing companies such as your organization are faced with many key challenges; maximizing profits, improving customer service, retaining a talented workforce and operating at peak efficiency. The companies that will succeed and continue to grow have the management talent that thinks strategically and executes flawlessly. As an innovative and visionary leader with extensive supply chain management e...
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SAP, MS Word, EXCEL, PRIMOS, LOTUS NOTES, PLM
Experienced leader of a diverse workforce in an operational environment over several industries in search of a new challenge with a dynamic organization that will allow me to utilize the skills I'm refining as an MBA candidate.
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Leadership, Management, Baltimore, Washington DC, financial reports, people skills, business development, Payroll, Security, Services, Business Development, Business Development Manager, Airlines, Statistics, Audit
Personal Summary Passionate project and event operations program manager with experience in worldwide multi-sport International events. Focusing on the planning and delivery of workforce operations up to and throughout an event to ensure its success. Ensure the workforce is planned, optimized, recruited, trained, scheduled, engaged and managed throughout. Extensive experience and a natural leader in workforce operations in ...
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HR, Human Resources, Management, Its, Logistics, Planning, Program Manager, Scheduling, Workforce Planning, Benefits
* Led the upgrade of procedures standards across the site. * Mentored on-shift workforce in Operations rigor. Coordinated the implementation of the new revised Safety Basis for the site. Qualified as Subject Matter Instructor (SMI) and taught classes on the Safety Basis. Assessed Operations activities Pre-Job Briefs Procedure Compliance & Shift Turnovers. * Assessed Integrated Safety Management Systems (ISMS) and Radiologic...
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Management, Test, Instrumentation, Project Manager, Engineering, System engineering, System Testing, Test Director, Programs Assessor, Instructor, Mentor
Needed to increase production 25% per year without adding to workforce. Automated and upgraded existing production areas removing the need for repetitive motion lifting and turning. Eliminated all labor intensive processes. Trained workforce to operate new equipment: With a capital investment of $12 million was able to grow business from $4 million to $233 million over 12 years with no increase in workforce. All projects ac...
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Merchandising, Packaging, P&L, Retail, Transportation, Consulting, Distribution, Logistics, Manufacturing, Metrics
Qualifications for Executive-Level Management: Operations, Program, Sales, Engineering Director of Operations with MBA and BSBA who offers 20 years of combined experience leading the design, development, production, and delivery of top quality products/services to a variety of clients and organizations. Implements strategies, plans, procedures, and resources to enhance operational performance while minimizing costs. A manag...
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Kaizen, Sales, Quality, Engineering, Product Design, Management, Manufacturing, Program Management, TQM (Total Quality Management), Acquisitions, manufacturing, steel, production, "project management", reliability
