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Online Resumes with "WFO"



Workforce Operations Manager

I am interested in moving to the next level in my career, where I can use my management and operations experience that I have gained over the last several years.

Tags for this Online Resume: Workforce Operations, WFO, Avaya, Aspect, IEX , Verint

Application Support - 12 Years of Experience - Near 08817

SUMMARY Experienced Lead Engineer in Healthcare Insurance, Workforce Management, Call Recording, Contact Center Technologies, Desktop Application testing and certification processes, Security Protocols, Policies and Access Control and Call Center Operations. Led the implementation of key Contact Center tools like IEX and Aspect Workforce Optimization (WFO) technology, NICE and Verint 100% call recording/quality monitoring p...

Tags for this Online Resume: Infrastructure, Web, Application Support, AVAYA, Cms, Support, Voice, Call Center, Desktop Applications, Desktop Computer

Telecommunications Sales Agent - 18 Years of Experience - Near 33177

Summary: Accomplished Solution Sales Expert in the Contact Center Software and Technology space 17+ years of Managing Complex Sales Cycles. A phenomenal Team Motivator and Leader. Passionate, Tenacious, and Results-Driven. A "make-it-happen" professional with the ability to build C-Level relationships by understanding key business challenges/applications and demonstrating how Enterprise Software Solutions can help to get mo...

Tags for this Online Resume: Remote Home Office, Enterprise Software, Contact Center Industry, Solution Sales, Business Development, Sales, Telecommunications, Channel Manager, Cloud Services, ISP, Call Recording, SaaS, UCaaS, Director of Sales

Wildlife Biologist

Tags for this Online Resume: Management, CFO, Collateral Duty, Assessments, Billing, Collection, Diversity, Geographic Information System, Inventory, Accounting